Business Analyst - Retail Energy

Capco
Dallas
Workplace: HybridFull timeFunction: Business OperationsExperience: 4+ yearsEducation: bachelorsSkills: ["Analytical thinking","Requirements gathering","Process mapping","Stakeholder engagement","Collaboration"]

Support retail energy transformation initiatives by gathering and translating business needs into solution requirements. Facilitate client workshops, document BRDs, user stories, and process models, and analyze current and future-state processes to identify gaps and improvements. Collaborate with stakeholders and technical teams to ensure accurate delivery, producing consulting deliverables such as reports and presentations while leveraging relevant energy and billing/customer care domain knowledge.

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FursaFursa
Capco
Capco
2 hours ago

Business Analyst - Retail Energy

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Support retail energy transformation initiatives by gathering and translating business needs into solution requirements. Facilitate client workshops, document BRDs, user stories, and process models, and analyze current and future-state processes to identify gaps and improvements. Collaborate with stakeholders and technical teams to ensure accurate delivery, producing consulting deliverables such as reports and presentations while leveraging relevant energy and billing/customer care domain knowledge.
Location: Dallas
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Facilitate client workshops and meetings to gather, analyze, and document business and functional requirements.
  • •Develop business requirement documents (BRDs), user stories, and process models to support solution design.
  • •Analyze current and future state processes to identify gaps and recommend improvements.
  • •Collaborate with stakeholders and technical teams to ensure accurate translation of business needs into solutions.
  • •Produce deliverables including reports, presentations, and consulting documentation.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveLearning BudgetWellness StipendCommuter Benefits

Key Requirements

  • •4+ years of experience as a Business Analyst, ideally within Retail Energy.
  • •Experience with CIS/Billing, EDI, Customer Care, or energy retail products (C&I or Mass Market).
  • •Strong skills in requirements gathering, process mapping, and stakeholder engagement.
  • •Experience working in consulting or professional services environments preferred.
  • •Bachelor’s degree in a relevant field such as Business, Finance, Computer Science, or similar.
Experience:4+ years
Education:Bachelor's
Skills:Analytical thinkingRequirements gatheringProcess mappingStakeholder engagementCollaboration
Languages:English
Tech Stack:CIS/BillingEDICustomer CareData modelingScripting

Company Brief

Capco
Global management and technology consultancy specializing in financial services. Capco advises banks, insurers, and capital markets firms on digital transformation, risk and compliance, technology implementation, and operational improvement, combining industry expertise with advisory and engineering capabilities.
Industry: Management Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 1998
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Glassdoor: 3.7
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