Universal Banker Knoxville, Tennessee

FB Financial
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 4+ yearsEducation: high_schoolSkills: ["Client-first mindset","Multitasking","Interpersonal communication","Ethical conduct","Confidentiality"]

Serve as a trusted financial guide and customer champion by consulting with consumer and small business clients, gathering financial information, and tailoring banking products and services to meet their goals. Deliver exceptional, client-first experiences, build referral networks, and educate clients on digital banking tools. Support branch operations and serve as a backup to the Area Manager, including teller transaction coverage and operational support as needed.

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FB Financial
FB Financial
2 months ago

Universal Banker Knoxville, Tennessee

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Serve as a trusted financial guide and customer champion by consulting with consumer and small business clients, gathering financial information, and tailoring banking products and services to meet their goals. Deliver exceptional, client-first experiences, build referral networks, and educate clients on digital banking tools. Support branch operations and serve as a backup to the Area Manager, including teller transaction coverage and operational support as needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Consult with consumer and small business clients, collect financial information, and develop customized plans identifying suitable banking products and services.
  • •Deliver an exceptional client experience using a consultative approach and educate clients about banking solutions and digital tools.
  • •Acquire new relationships by cultivating a referral network and conducting outreach efforts.
  • •Support branch operations, including serving as backup to the Area Manager and assisting with teller transactions as needed.
  • •Partner with other department resources (e.g., Financial Advisors, Mortgage Bankers, Relationship Managers) to connect clients with expert services and stay current on new services and technologies.

Key Requirements

  • •4+ years of experience within retail banking with a solid understanding of banking products
  • •Proven success building customer relationships and delivering customer service
  • •Experience adhering to policies, procedures, and regulatory banking requirements
  • •High school diploma or GED equivalent
  • •Strong interpersonal skills with the ability to connect genuinely with people, plus leadership potential for progressing into branch management roles
Experience:4+ yearsRetail banking
Education:High School
Skills:Client-first mindsetMultitaskingInterpersonal communicationEthical conductConfidentiality

Company Brief

FB Financial
FB Financial (FirstBank) is a regional bank offering consumer and commercial banking services, including deposits, lending, mortgage, and wealth management solutions to individuals and businesses across its branch footprint.
Industry: Banking
Growth: Established Company
Headquarters: Nashville, United States
Website