Assistant Manager - Customer Due Diligence (UAE National)

Emirates NBD
Dubai
Full timeFunction: Administration & Executive AssistanceSkills: ["Attention to detail","Quality improvement","Stakeholder management","Customer communication","Issue escalation management"]

Lead customer due diligence (CDD) activities, ensuring document review, risk assessment, screening, CDD form preparation, and transaction monitoring align with compliance and C&IB guidelines. Manage and conclude CDD cases across onboarding, triggers, and periodic reviews, coordinating with Compliance and related teams. Provide guidance to CDD analysts, support customer clarifications on KYC requirements, handle escalations, and ensure customer data is updated in Finacle with required documents stored in bank records.

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FursaFursa
Emirates NBD
Emirates NBD
3 days ago

Assistant Manager - Customer Due Diligence (UAE National)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Lead customer due diligence (CDD) activities, ensuring document review, risk assessment, screening, CDD form preparation, and transaction monitoring align with compliance and C&IB guidelines. Manage and conclude CDD cases across onboarding, triggers, and periodic reviews, coordinating with Compliance and related teams. Provide guidance to CDD analysts, support customer clarifications on KYC requirements, handle escalations, and ensure customer data is updated in Finacle with required documents stored in bank records.
Location: Dubai
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Ensure CDD document reviews, risk assessment, screening, CDD form preparation, and transaction monitoring meet Compliance and C&IB guidelines.
  • •Monitor and conclude CDD cases under onboarding, triggers, and periodic reviews.
  • •Coordinate with Compliance and OPC ARC/RMC teams as needed.
  • •Guide CDD analysts on review queries and improve KYC review quality.
  • •Engage with customers for guideline/requirement clarifications and manage case issues/escalations from customers/RMs.

Key Requirements

  • •Ensure CDD reviews, risk assessment, screening, and transaction monitoring are performed in line with Compliance and C&IB guidelines.
  • •Monitor and conclude CDD cases covering onboarding, triggers, and periodic reviews.
  • •Coordinate with Compliance and OPC ARC/RMC teams when required.
  • •Guide CDD analysts on review queries to improve the quality of KYC reviews.
  • •Engage with customers (with an analyst) to provide detailed clarification on guidelines and requirements.
Experience:KYCCDD
Skills:Attention to detailQuality improvementStakeholder managementCustomer communicationIssue escalation management
Tech Stack:Finacle

Eligibility

Nationality:UAE National

Company Brief

Emirates NBD
Emirates NBD is a leading UAE-based banking group providing retail, corporate, Islamic, investment and private banking, plus asset management and digital banking services across multiple countries in the MENAT region.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1963
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