2 days ago

Operations Manager (AU)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Lead day-to-day operations for the Mackay and Capricorn Coast branches across Central QLD, driving operational excellence across freight movement, delivery performance, and service compliance. Coach depot employees, company drivers, and Courier Franchisees to hit KPI targets, manage customer issues and freight claims, and implement initiatives to improve efficiency and branch profitability. Own budgeted operational costs, Health & Safety compliance, reporting, training, and stakeholder coordination.

Location: Australia

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Provide leadership, coaching, and direction to depot employees, company drivers, and Courier Franchisees to achieve operational goals.
•Manage daily depot operations to ensure freight movements and delivery processes meet Aramex standards.
•Monitor and improve operational performance through KPI management, service commitments, and performance reporting.
•Develop and implement operational initiatives to improve efficiency, service delivery, and branch profitability.
•Ensure Health & Safety compliance, investigate and resolve customer complaints and freight claims, and manage operational reporting.

Key Requirements

•Demonstrated experience in operations management, logistics, transport, or courier environments.
•Proven experience leading and managing large, diverse teams.
•Ability to coach, motivate, and develop employees and contractors.
•Experience managing performance using operational KPIs and delivering service outcomes.
•Strong understanding of financial management, budgeting, and cost control.

Experience:LogisticsTransportCourier

Skills:LeadershipCoachingCommunicationProblem-solvingCustomer focus

Licenses:Driver Licence

Company Brief

Aramex

Global logistics and transportation provider offering international and domestic express, freight forwarding, warehousing, and e‑commerce fulfilment services across 600+ cities and 70+ countries.

Industry: Logistics

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1982

Glassdoor: 3.2

Website LinkedIn Glassdoor

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Aramex

2 days ago

Operations Manager (AU)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Australia

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Provide leadership, coaching, and direction to depot employees, company drivers, and Courier Franchisees to achieve operational goals.
•Manage daily depot operations to ensure freight movements and delivery processes meet Aramex standards.
•Monitor and improve operational performance through KPI management, service commitments, and performance reporting.
•Develop and implement operational initiatives to improve efficiency, service delivery, and branch profitability.
•Ensure Health & Safety compliance, investigate and resolve customer complaints and freight claims, and manage operational reporting.

Key Requirements

•Demonstrated experience in operations management, logistics, transport, or courier environments.
•Proven experience leading and managing large, diverse teams.
•Ability to coach, motivate, and develop employees and contractors.
•Experience managing performance using operational KPIs and delivering service outcomes.
•Strong understanding of financial management, budgeting, and cost control.

Experience:LogisticsTransportCourier

Skills:LeadershipCoachingCommunicationProblem-solvingCustomer focus

Licenses:Driver Licence

Company Brief

Aramex

Global logistics and transportation provider offering international and domestic express, freight forwarding, warehousing, and e‑commerce fulfilment services across 600+ cities and 70+ countries.

Industry: Logistics

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1982

Glassdoor: 3.2

Website LinkedIn Glassdoor