Implementation Engineer - EMEA

Fingerprint
United Kingdom
Workplace: RemoteFull timeFunction: Administration & Executive AssistanceExperience: 3-6 yearsEducation: bachelorsSkills: ["Problem-solving","Debugging","Communication","Interpersonal skills","Self-motivation"]

Implement Fingerprint’s APIs for customers by guiding seamless integration into web and mobile applications. Act as the primary technical point of contact, troubleshooting issues through log analysis and monitoring API usage and performance. Build JavaScript sample code and automation scripts for API testing and validation, and deliver training via webinars and documentation. Partner with Customer Success and product development to onboard, gather feedback, and improve the API product.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fingerprint
Fingerprint
2 days ago

Implementation Engineer - EMEA

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Implement Fingerprint’s APIs for customers by guiding seamless integration into web and mobile applications. Act as the primary technical point of contact, troubleshooting issues through log analysis and monitoring API usage and performance. Build JavaScript sample code and automation scripts for API testing and validation, and deliver training via webinars and documentation. Partner with Customer Success and product development to onboard, gather feedback, and improve the API product.
Location: United Kingdom
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Guide and assist customers integrating Fingerprint APIs into their web and mobile applications.
  • •Collaborate with the development team to support smooth onboarding and provide technical expertise during integration.
  • •Serve as the primary technical point of contact by addressing inquiries, troubleshooting issues, and providing solutions.
  • •Analyze internal logs and monitor API usage and performance to identify and resolve potential issues before they impact customers.
  • •Create sample code snippets and develop automation scripts for API testing, validation, and monitoring; support training and documentation.

Key Requirements

  • •Bachelor’s degree in Computer Science, Engineering, or a related technical field.
  • •3-6 years of experience in a customer-facing role, preferably as a Customer Success Engineer or Technical Support Engineer focused on API products.
  • •Strong proficiency in JavaScript, including the ability to create and maintain automation scripts.
  • •Solid understanding of API concepts, RESTful architecture, and web services.
  • •Excellent communication, problem-solving, and debugging skills for troubleshooting and explaining technical concepts.
Experience:3-6 years
Education:Bachelor's in Computer Science, Engineering, or a related technical field
Skills:Problem-solvingDebuggingCommunicationInterpersonal skillsSelf-motivation
Languages:English
Tech Stack:JavaScriptAPIsRESTWeb servicesSQLMacOSSlackGoogle WorkspaceZoom

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fingerprint
Provides passwordless authentication and device intelligence solutions to help businesses verify users and prevent fraud. Offers passkey-based authentication, risk signals, and developer-friendly APIs to replace passwords and improve account security and user experience.
Industry: Cybersecurity
Website