Operations Manager

Western Alliance Bancorp
United States
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 7-10 yearsEducation: bachelorsSkills: ["Highly organized","Detailed","Task oriented","Time management","Problem-solving","Decision-making","Quantitative skills","Communication","Collaboration","Self-starter","Relationship building"]

Lead operations for a digital payments fintech focused on B2C payments, reporting to the Director of Operations. Coordinate client requests across a 10-member operations team, help design and implement a next-generation knowledge and communication center, and improve productivity through refined policies and processes. Support Salesforce integration with the portal as needed, and drive execution with strong data, problem-solving, and communication skills.

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FursaFursa
Western Alliance Bancorp
Western Alliance Bancorp
4 days ago

Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Lead operations for a digital payments fintech focused on B2C payments, reporting to the Director of Operations. Coordinate client requests across a 10-member operations team, help design and implement a next-generation knowledge and communication center, and improve productivity through refined policies and processes. Support Salesforce integration with the portal as needed, and drive execution with strong data, problem-solving, and communication skills.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Coordinate client requests across a 10-member operations team.
  • •Help lead the design and implementation of a next-generation knowledge and communication center.
  • •Assist with Salesforce integration with the portal, including utilization by internal personnel and effectiveness of the platform.
  • •Implement policies and strategies to improve productivity and efficiency.
  • •Refine operations processes and policies.

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceDental401kPaid LeaveTuition AssistanceVolunteer ProgramWellness Stipend

Key Requirements

  • •5+ years of related experience in Data Analytics & Data Management (or similar).
  • •Bachelor's degree in business with 7-10 years of work experience in operations, process improvement, or equivalent.
  • •Highly organized, detailed, and task oriented.
  • •Excellent time management skills.
  • •Advanced MS Office knowledge, especially Excel.
Experience:7-10 yearsFintechDigital paymentsB2C paymentsPaymentsBanking
Education:Bachelor's in business
Skills:Highly organizedDetailedTask orientedTime managementProblem-solvingDecision-makingQuantitative skillsCommunicationCollaborationSelf-starterRelationship building
Tech Stack:MS OfficeExcelSalesforceSalesforce integrationSalesforce IntegrationPortal

Company Brief

Western Alliance Bancorp
Bank holding company that provides commercial banking, mortgage banking, treasury management, and specialized financial services through its Western Alliance Bank subsidiaries. Serves businesses, real estate clients, and consumers across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Phoenix, United States
Founded: 1994
WebsiteLinkedIn