Sales & Service Lead - International Plaza

Alo Yoga
United States
Workplace: OnsiteFull timeFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Decision making","Coaching","Communication","Customer focus"]

Lead the guest experience on the sales floor by coaching Sales & Service Associates and overseeing service and sales execution. Drive client relationships, analyze reports to target engagement and growth, and ensure effective floor coverage through selling initiatives. Partner with Operations & Visual leaders on budgets, inventory control, vendor relationships, and technology, while collaborating cross-functionally to deliver store-focused directives and projects.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Alo Yoga
Alo Yoga
2 days ago

Sales & Service Lead - International Plaza

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 33 minutes agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Lead the guest experience on the sales floor by coaching Sales & Service Associates and overseeing service and sales execution. Drive client relationships, analyze reports to target engagement and growth, and ensure effective floor coverage through selling initiatives. Partner with Operations & Visual leaders on budgets, inventory control, vendor relationships, and technology, while collaborating cross-functionally to deliver store-focused directives and projects.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead an exceptional guest experience by assessing guest connection and providing technical product education and team coaching.
  • •Build daily client relationships with customers.
  • •Analyze reports to strategize and deliver results, supporting action plans for deficient areas and highlighting growth opportunities.
  • •Ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives throughout the store.
  • •Oversee Sales & Service Associates and Cashiers, including recruitment, development, performance evaluations, and feedback in partnership with the store leader.

Pay and Benefits

Perks:Employee DiscountHealth InsuranceDentalVision401kParental LeaveClothing AllowanceGym Membership

Key Requirements

  • •2+ years of prior work experience in a client-centric sales environment.
  • •Proven leadership capabilities and excellent decision making.
  • •Values feedback and is receptive to coaching and growth.
  • •Self-motivated to achieve results individually and as a team.
  • •Ability to stand and move for an entire shift and safely perform physical tasks including lifting up to 50 pounds.
Experience:2+ yearsRetailSalesCustomer service
Skills:LeadershipDecision makingCoachingCommunicationCustomer focus
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn