Franchisee Manager, Enterprise QSR

Deliveroo
Manchester
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsSkills: ["Relationship-building","Self-directed","Communication","Consultative approach","Organization"]

Own a multi-brand franchisee portfolio across the UK and Ireland, acting as Deliveroo’s main commercial presence in-market. Grow franchisee advertising impact, onboard new sites, and raise operational standards that improve rider and customer experiences. Build local promotion plans, ensure national strategy execution, and report performance through weekly tracking, monthly updates, and quarterly business reviews—while developing strong relationships with franchise operators.

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FursaFursa
Deliveroo
Deliveroo
2 months ago

Franchisee Manager, Enterprise QSR

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Own a multi-brand franchisee portfolio across the UK and Ireland, acting as Deliveroo’s main commercial presence in-market. Grow franchisee advertising impact, onboard new sites, and raise operational standards that improve rider and customer experiences. Build local promotion plans, ensure national strategy execution, and report performance through weekly tracking, monthly updates, and quarterly business reviews—while developing strong relationships with franchise operators.
Location: Manchester
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Own a large, multi-brand franchisee portfolio and run relationships while owning the numbers.
  • •Onboard new franchisees and newly opened sites, ensuring understanding of the platform and standards before issues arise.
  • •Help franchisees grow business through Deliveroo advertising via consultative growth conversations.
  • •Raise operational standards by working with franchisees to close operations gaps affecting rider and customer experiences.
  • •Build local promo plans, execute national strategy in region, and maintain weekly/monthly/quarterly reporting on performance.
Travel: High travel

Key Requirements

  • •2+ years in field sales, territory management, account management, or franchise support, with strong preference for QSR or franchise experience.
  • •Strong data fluency, including confidence reading dashboards and using insights to address portfolio underperformance.
  • •Proven relationship-building ability at business owner level, with credibility and follow-through in franchisee meetings.
  • •Commercial instinct linking advertising investment to growth, and the ability to influence sceptical franchisees.
  • •Ability to thrive in a field-based, fast-paced environment with significant travel and to manage a geographically spread, multi-brand portfolio.
Experience:2+ yearsQSRFranchise
Skills:Relationship-buildingSelf-directedCommunicationConsultative approachOrganization

Company Brief

Deliveroo
Deliveroo is a multinational online food and grocery delivery marketplace connecting consumers, restaurants, retailers and riders via its app and platform, operating across multiple countries with fast local delivery and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Unicorn (USD 1B+)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2013
Glassdoor
Glassdoor: 3.4
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