Patient Care Coordinator-Elmhurst, IL (Elmhurst (IL), United States)

Sonova
United States
Workplace: OnsiteFull timeUSD 20 - 22 hourlyFunction: Executive & General ManagementEducation: high_schoolSkills: ["Relationship building","Communication","Sales","Self-motivation","Organizational skills"]

Own patient engagement and clinic growth by creating a welcoming patient experience and driving new patient activity. Make outbound calls to schedule hearing tests and consultations, support follow-up and retention, and educate patients on hearing care products and services. Build relationships with physicians and community partners to increase awareness, while handling appointment scheduling, check-in/out, insurance verification, and order coordination to help the clinic meet its business goals.

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FursaFursa
Sonova
Sonova
6 days ago

Patient Care Coordinator-Elmhurst, IL (Elmhurst (IL), United States)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Own patient engagement and clinic growth by creating a welcoming patient experience and driving new patient activity. Make outbound calls to schedule hearing tests and consultations, support follow-up and retention, and educate patients on hearing care products and services. Build relationships with physicians and community partners to increase awareness, while handling appointment scheduling, check-in/out, insurance verification, and order coordination to help the clinic meet its business goals.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Create a welcoming patient experience and support strong patient engagement.
  • •Conduct outbound calls to schedule hearing tests, consultations, and appointments.
  • •Educate patients on hearing care products, services, accessories, and solutions.
  • •Schedule and confirm appointments, manage the daily clinic schedule, and handle insurance verification.
  • •Provide first-level support (check-in/out, answer questions, collect/process payments) and coordinate patient orders and pick-up.

Pay and Benefits

Salary: USD 20 - 22 hourly
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •High school diploma (or equivalent) required.
  • •Associate’s degree preferred.
  • •Comfort making daily outbound calls and following up with prospective patients.
  • •Strong sales and relationship-building skills to engage patients and build trust.
  • •Proficiency with Microsoft Office and Outlook (EMR/EHR experience is a plus).
Experience:Hearing healthcareHealthcareSalesCustomer serviceBusiness developmentCommunity outreach
Education:High School
Skills:Relationship buildingCommunicationSalesSelf-motivationOrganizational skills
Tech Stack:Microsoft OfficeOutlookEMR/EHR

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website