DSM

19 hours ago

Commercial Optimization Manager

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead ERP optimization and digital transformation for North America, aligning regional ERP requirements with global IT strategy. Serve as business process owner by setting standards, governance, and scalable solution designs. Own application reliability and operational continuity with IT and vendors, coordinating critical incident response and root-cause elimination. Drive process optimization, system enhancements, and adoption of sustainable digital solutions, including regional training, standardization, compliance, and continuous improvement.

Location: Canada, United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Lead the North America digital roadmap and align regional ERP requirements with global IT strategy.
•Serve as business process owner, establishing standards, governance, and scalable solution designs.
•Own application reliability and operational continuity through partnerships with IT and vendors.
•Coordinate critical incident response, driving rapid resolution and root-cause elimination.
•Drive process optimization, system enhancements, and adoption of sustainable digital solutions, including training, standardization, compliance, and continuous improvement.

Pay and Benefits

Salary: CAD 105,000 - 125,000 annually

Perks:Health InsurancePaid LeaveRetirement Savings

Key Requirements

•Bachelor's degree in Business, IT, Engineering, Supply Chain, or related field.
•7+ years of experience in ERP, business systems, digital transformation, or process improvement.
•Strong knowledge of ERP platforms, governance, and business process optimization.
•Experience leading cross-functional projects and influencing diverse stakeholders.
•Excellent analytical, problem-solving, change management, and communication skills.

Experience:7+ yearsERPDigital transformationProcess improvementManufacturingLife sciences

Education:Bachelor's

Skills:AnalyticalProblem-solvingChange managementCommunication

Tech Stack:ERPSAP

Company Brief

DSM

DSM-Firmenich is a global leader in food ingredients, nutrition, fragrances and beauty solutions, formed by the merger of DSM and Firmenich to provide sustainable, science-driven products and services across food, health and personal care industries.

Industry: Chemical Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Geneva, Switzerland

Founded: 2023

Website LinkedIn

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DSM