Customer Success Manager
Qureos
New York
Workplace: OnsiteFull timeUSD 30,000 - 43,000 annuallyFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Communication","Interpersonal skills","Presentation skills","Problem-solving","Organizational skills","Customer focus","Teamwork","Collaboration"]Own customer outcomes by serving as the primary point of contact for a dedicated portfolio. Manage the full customer lifecycle—from onboarding and implementation through renewal—while monitoring customer health to reduce churn. Drive adoption by educating clients on new features, leading business reviews, and translating feedback into actionable insights for product and development teams. Coordinate with sales and support to deliver a seamless customer experience.
