Chargé(e) Onboarding (CDD 6 mois)

Deliveroo
Paris
Workplace: OnsiteFull timeFunction: People, HR & TalentSkills: ["Communication","Customer focus","Trust building","Organization","Adaptability"]

Contribute to recruiting and onboarding Deliveroo’s delivery partners by running in-person onboarding sessions and ensuring a high-quality candidate experience. Based on the ground in multiple rider onboarding hubs, you’ll support information/document verification, represent Deliveroo professionally, share field feedback to improve processes, and collaborate with Rider Support, Supply, and Operations to develop the delivery fleet across France.

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FursaFursa
Deliveroo
Deliveroo
1 month ago

Chargé(e) Onboarding (CDD 6 mois)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Contribute to recruiting and onboarding Deliveroo’s delivery partners by running in-person onboarding sessions and ensuring a high-quality candidate experience. Based on the ground in multiple rider onboarding hubs, you’ll support information/document verification, represent Deliveroo professionally, share field feedback to improve processes, and collaborate with Rider Support, Supply, and Operations to develop the delivery fleet across France.
Location: Paris
Workplace: Onsite
Employment Type: Full time · 6 months
Job Function: People, HR & Talent
Seniority: Entry level

Key Responsibilities

  • •Run in-person onboarding sessions for new delivery partners.
  • •Welcome, inform, and support candidates throughout their onboarding journey.
  • •Verify required information and documents for integration.
  • •Represent Deliveroo professionally during candidate interactions and support deployment of onboarding-related projects.
  • •Share field feedback on issues and process improvements with the Senior Rider Onboarding Associate and internal teams; collaborate with Rider Support, Supply, and Operations.
Travel: High travel

Key Requirements

  • •First experience in customer relations, operations, recruiting, event management, or a dynamic environment (startup/tech/service platform/logistics).
  • •Strong ability to build trust and connect with people.
  • •Highly organized and rigorous, comfortable with field-based work.
  • •Autonomous while working effectively in a team, with the ability to adapt quickly to change.
  • •French proficiency required; English or Arabic is a plus. Valid B driving license and availability for frequent travel.
Skills:CommunicationCustomer focusTrust buildingOrganizationAdaptability
Licenses:B driving license
Languages:FrenchEnglishArabic
Tech Stack:Google WorkspaceSlackSalesforceLooker

Company Brief

Deliveroo
Deliveroo is a multinational online food and grocery delivery marketplace connecting consumers, restaurants, retailers and riders via its app and platform, operating across multiple countries with fast local delivery and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Unicorn (USD 1B+)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2013
Glassdoor
Glassdoor: 3.4
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