Mission Critical Quality Engineer

Deliver quality and customer support for mission-critical customers and applications by driving proactive quality management and customer satisfaction. Lead root cause analysis across functions, utilize tools like Gemba and internal audits, and manage KPIs tied to equipment reliability. Ensure FMEA and control plans stay accurate, handle complaints and non-conformities with corrective/preventive actions, and conduct customer-facing quality audits and presentations to translate findings into improvement plans.