Operations Leader - Full Time (Mt. Juliet, TN, US, 37122)

Sephora
United States
Workplace: OnsiteFull timeUSD 22 - 25.5 hourlyFunction: Business OperationsExperience: 2+ yearsSkills: ["Leadership","Coaching","Problem-solving","Organizational skills","Communication","Time management","Team motivation","Inclusivity"]

Lead daily store operations to drive operational excellence and support exceptional client experience. Oversee inventory management, replenishment, and order fulfillment while ensuring operational standards and Sephora policies are met. Own brand presentation through visual merchandising, promotions, and store maintenance. Coach and develop the operations team on selling behaviors, performance metrics, and operational processes, while fostering inclusivity, teamwork, and a reliable, accountable culture.

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FursaFursa
Sephora
Sephora
6 hours ago

Operations Leader - Full Time (Mt. Juliet, TN, US, 37122)

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Last checked: 6 hours agoStatus: Live

Job Summary

Lead daily store operations to drive operational excellence and support exceptional client experience. Oversee inventory management, replenishment, and order fulfillment while ensuring operational standards and Sephora policies are met. Own brand presentation through visual merchandising, promotions, and store maintenance. Coach and develop the operations team on selling behaviors, performance metrics, and operational processes, while fostering inclusivity, teamwork, and a reliable, accountable culture.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead the operations team to ensure the store runs efficiently and meets operational standards.
  • •Oversee inventory management, replenishment, and order fulfillment to support store success.
  • •Execute visual merchandising, promotional events, and store maintenance to uphold brand presentation.
  • •Partner with the team to deliver exceptional service and help achieve store goals.
  • •Coach and develop team members on operational processes, selling behaviors, performance metrics, and initiatives.

Pay and Benefits

Salary: USD 22 - 25.5 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
  • •Ability to lead, coach, and develop teams to achieve goals.
  • •Strong attention to detail with problem-solving and organizational skills.
  • •Effective time management and ability to prioritize in a dynamic environment.
  • •Excellent communication and interpersonal skills, with the ability to motivate teams and foster collaboration.
Experience:2+ yearsRetail operationsHospitality
Skills:LeadershipCoachingProblem-solvingOrganizational skillsCommunicationTime managementTeam motivationInclusivity

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn