Senior Solution Specialist / Associate Director / Director (Access Center)

Innovaccer
United States
Workplace: RemoteFull timeFunction: Executive & General ManagementExperience: 8+ yearsEducation: bachelorsSkills: ["Communication","Storytelling","Analytical thinking","Deal execution","Stakeholder collaboration"]

Drive pre-sales solution strategy for Innovaccer’s Experience portfolio, with a focus on Access & Outreach. Lead consultative discovery, build solution architectures and mock workflows, and deliver demo narratives that tie technology to measurable operational, clinical, and financial value. Partner with Sales, Product, Marketing, and Customer Success to shape deal strategy, executive-ready pitch materials, ROI models, and product-influencing GTM motions. Travel up to 30–40% for customer meetings.

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Innovaccer
Innovaccer
22 hours ago

Senior Solution Specialist / Associate Director / Director (Access Center)

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Last checked: 13 hours agoStatus: Live

Job Summary

Drive pre-sales solution strategy for Innovaccer’s Experience portfolio, with a focus on Access & Outreach. Lead consultative discovery, build solution architectures and mock workflows, and deliver demo narratives that tie technology to measurable operational, clinical, and financial value. Partner with Sales, Product, Marketing, and Customer Success to shape deal strategy, executive-ready pitch materials, ROI models, and product-influencing GTM motions. Travel up to 30–40% for customer meetings.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Lead consultative discovery to understand customer challenges across Access, Outreach, and Experience workflows.
  • •Build solution architectures, mock workflows, and demo flows that demonstrate Innovaccer’s value.
  • •Develop executive-ready pitch materials, business cases, ROI analyses, proposals, and transformation roadmaps for complex deals.
  • •Partner with Sales leaders to shape deal strategy, structure proposals, support contracting frameworks, and inform pricing decisions.
  • •Influence Access & Outreach GTM motions with Product by analyzing needs, competitive landscape, and solution gaps, and creating reusable value frameworks and playbooks.
Travel: High travel

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeaveParental LeaveLife Insurance

Key Requirements

  • •8–12+ years of experience in healthcare access operations, patient engagement, digital front-door transformation, consulting, or solution engineering.
  • •Deep expertise across Access Center workflow areas such as scheduling, voice agents, registration, insurance verification, call center operations, omnichannel engagement, referrals, and digital experience.
  • •Experience with Call Center technology stack and Call Center transformation.
  • •Demonstrated success driving complex enterprise deals in healthcare provider/health system environments.
  • •Bachelor’s degree required; master’s degree (MBA, MHA) preferred.
Experience:8+ yearsHealthcarePatient engagementHealth systemSolution engineeringConsultingEnterprise deals
Education:Bachelor's
Skills:CommunicationStorytellingAnalytical thinkingDeal executionStakeholder collaboration

Company Brief

Innovaccer
Provides a healthcare data activation platform that unifies clinical, claims, and operational data to enable analytics, care management, population health, and value-based care initiatives for providers, payers, and life sciences organizations.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2014
WebsiteLinkedIn