Director, North America Logistics

Oura
San Francisco
Workplace: HybridFull timeUSD 226,100 - 266,000 annuallyFunction: Supply Chain & LogisticsExperience: 10+ yearsSkills: ["Executive communication","Cross-functional leadership","Data-driven decision-making","Continuous improvement","Mentorship"]

Own end-to-end North America logistics across Retail, D2C eCommerce, and Commercial/B2B, driving on-time delivery performance, service-level execution, and measurable continuous improvement. Lead P&L accountability for freight and fulfillment cost optimization, chargeback management, and cost-to-serve analysis. Evaluate and implement logistics systems and automation (WMS/TMS/OMS/ERP, EDI integrations) while scaling distribution nodes across the US, Canada, and LATAM and managing a logistics team.

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FursaFursa
Oura
Oura
1 month ago

Director, North America Logistics

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Last checked: 19 hours agoStatus: Live

Job Summary

Own end-to-end North America logistics across Retail, D2C eCommerce, and Commercial/B2B, driving on-time delivery performance, service-level execution, and measurable continuous improvement. Lead P&L accountability for freight and fulfillment cost optimization, chargeback management, and cost-to-serve analysis. Evaluate and implement logistics systems and automation (WMS/TMS/OMS/ERP, EDI integrations) while scaling distribution nodes across the US, Canada, and LATAM and managing a logistics team.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Director level

Key Responsibilities

  • •Own end-to-end logistics execution across Retail, D2C, and Commercial channels with SLAs, clear ownership, and performance standards.
  • •Drive OTD KPI framework and continuous reduction in PO-to-delivery cycle times by holding 3PL partners and carriers accountable.
  • •Own North America logistics P&L, build and execute a multi-year cost-down roadmap, and manage retail chargebacks and deductions.
  • •Lead logistics technology and automation initiatives, including selection/implementation of WMS/TMS/OMS and integrations between ERP, EDI, and 3PL/carrier platforms.
  • •Scale the North America logistics team and distribution network across the US, Canada, and LATAM, including new nodes, fulfillment expansion, and partner governance.

Pay and Benefits

Salary: USD 226,100 - 266,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionPaid LeaveParental Leave

Key Requirements

  • •10+ years of progressive logistics and supply chain leadership experience, including 4+ years at Director-level or equivalent in a product-shipping industry.
  • •Omnichannel logistics expertise across at least two of: Retail/wholesale, D2C eCommerce, and Commercial/B2B.
  • •Track record improving on-time delivery (OTD) by building delivery performance frameworks and holding 3PL/carriers to SLAs.
  • •Strong financial acumen with logistics P&L or budget ownership, including freight cost modeling and cost-to-serve analysis.
  • •Hands-on experience with logistics systems and technology, including WMS, TMS, OMS, or ERP implementations.
Experience:10+ yearsLogisticsSupply chainConsumer electronicsCPGWearablesApparel
Skills:Executive communicationCross-functional leadershipData-driven decision-makingContinuous improvementMentorship
Languages:English
Tech Stack:WMSTMSOMSERPEDI3PLCarrier management systems

Company Brief

Oura
Designs and sells the Oura Ring, a wearable device that tracks sleep, activity, and physiological signals to provide personalized health, recovery, and readiness insights via a companion app and analytics platform.
Industry: Wearables
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series C
Headquarters: Oulu, Finland
Founded: 2013
WebsiteLinkedIn