Assistant Store Manager (Sales & Service) - Berlin

Alo Yoga
Berlin
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Communication","Leadership","Coaching","Time management","Interpersonal skills"]

Lead store sales and service execution as part of the store leadership team, bringing the business and guest experience strategy to life on the floor. Drive exceptional guest experience through coaching, feedback, and team development, while investigating sales opportunities and partnering with the General Manager to close gaps. Represent the business in meetings, manage budgets and key metrics, and help plan future workflows through succession planning and recruitment.

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Alo Yoga
Alo Yoga
1 month ago

Assistant Store Manager (Sales & Service) - Berlin

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Lead store sales and service execution as part of the store leadership team, bringing the business and guest experience strategy to life on the floor. Drive exceptional guest experience through coaching, feedback, and team development, while investigating sales opportunities and partnering with the General Manager to close gaps. Represent the business in meetings, manage budgets and key metrics, and help plan future workflows through succession planning and recruitment.
Location: Berlin
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Investigate and root-cause sales opportunities, partnering with the General Manager to escalate process or system gaps.
  • •Oversee the Sales & Service team to deliver exceptional guest experience through guest connection assessment, product education, and coaching.
  • •Build client relationships daily with customers and ensure effective sales floor coverage through workforce solutions and selling initiatives.
  • •Partner with the General Manager to build and implement the store’s Sales & Service strategy with the team.
  • •Represent the business in meetings/calls, review and monitor budget and business metrics (e.g., expenses, sell-thru), and support future planning and succession recruitment.

Key Requirements

  • •Prior leadership experience in retail or a related industry.
  • •Working knowledge of MS Office (Word, Excel and Outlook).
  • •Extraordinary interpersonal and communication skills (verbal and written).
  • •Agile with the ability to handle multiple tasks in a changing environment.
  • •Strong business owner mindset and ability to embody ALO’s guiding principles.
Experience:Retail
Skills:CommunicationLeadershipCoachingTime managementInterpersonal skills
Languages:English
Tech Stack:MS OfficeWordExcelOutlook

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn