Account Manager - Health Solutions

Aon
Taipei
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Relationship building","Analytical thinking","Problem-solving","Customer focus","Communication"]

Manage moderately complex territory and assigned health accounts, building strong client relationships to secure existing business and grow through additional products or solutions aligned to client needs. Own key sales/account management processes, identify opportunities, and support retention through positive client outcomes. Handle operational excellence tasks such as updating leads and pipelines in internal platforms and reviewing renewal and client communication documents, while solving issues using established processes.

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FursaFursa
Aon
Aon
10 hours ago

Account Manager - Health Solutions

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Manage moderately complex territory and assigned health accounts, building strong client relationships to secure existing business and grow through additional products or solutions aligned to client needs. Own key sales/account management processes, identify opportunities, and support retention through positive client outcomes. Handle operational excellence tasks such as updating leads and pipelines in internal platforms and reviewing renewal and client communication documents, while solving issues using established processes.
Location: Taipei
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage assigned accounts and territory using sales/account management processes, with moderate complexity and oversight from a manager.
  • •Build and maintain client relationships to secure existing business and grow through additional products and solutions aligned to client needs.
  • •Identify valuable clients and opportunities, and support client retention by regularly reviewing the value proposition and partnership position.
  • •Ensure operational excellence by accurately and timely entering leads and pipelines into required internal platforms.
  • •Review outgoing client documents, including renewal contracts and client workshop communications/decks, and resolve issues through established procedures.

Key Requirements

  • •Ability to work independently on relatively routine account management tasks while following company policies and procedures.
  • •Experience managing assigned accounts and territories, including identifying, researching, and resolving client issues.
  • •Strong understanding of organizational processes, customers, and end-to-end steps within moderately complex account management workflows.
  • •Advanced analytical and problem-solving skills to investigate and resolve issues using established practices.
  • •Ability to occasionally provide informal guidance to junior staff and support day-to-day operational execution.
Skills:Relationship buildingAnalytical thinkingProblem-solvingCustomer focusCommunication
Languages:English

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
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