Senior Account Manager (London, GB, E14 5HQ)

HSBC
London
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Relationship building","Customer service","Negotiation","Communication","Adaptability"]

Drive revenue growth for Global Commercial Cards by generating new business opportunities and optimizing existing client programmes. Manage a portfolio of 20–25 card programmes, negotiate commercial terms, and maintain relationships with new and existing clients. Monitor market trends, share competitor and revenue impact analysis, and communicate income opportunities to internal stakeholders. This hybrid role is based in Canary Wharf/London, supporting clients nationally and across Europe.

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FursaFursa
HSBC
HSBC
6 days ago

Senior Account Manager (London, GB, E14 5HQ)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Drive revenue growth for Global Commercial Cards by generating new business opportunities and optimizing existing client programmes. Manage a portfolio of 20–25 card programmes, negotiate commercial terms, and maintain relationships with new and existing clients. Monitor market trends, share competitor and revenue impact analysis, and communicate income opportunities to internal stakeholders. This hybrid role is based in Canary Wharf/London, supporting clients nationally and across Europe.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage a portfolio of 20–25 key card programmes.
  • •Proactively generate new business opportunities to deliver programme optimisation and growth.
  • •Manage costs to meet target cost-to-income ratio and negotiate commercial agreements, closing sales and process contracts.
  • •Build relationships with new and existing clients, supporting client meetings and conferences.
  • •Understand market trends and competitor/industry analysis, and communicate income opportunities internally.

Pay and Benefits

Perks:Health InsurancePension

Key Requirements

  • •Proven B2B sales experience, ideally as a Commercialisation, Sales or Account Manager.
  • •Experience developing commercial income in a similar environment.
  • •Product knowledge including Cards, Commercial Cards, or Global Payments Solutions (GPS) is desirable.
  • •Experience working in Commercial Banking is desirable.
  • •A track record of understanding customers’ needs and delivering excellent customer service.
Experience:B2BCommercial bankingCard programmesPaymentsGlobal Payments Solutions (GPS)
Skills:Relationship buildingCustomer serviceNegotiationCommunicationAdaptability
Languages:SpanishFrenchGermanItalian

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn