Senior Store Sales Associate, The Spring (KUCHING, 13, MY, 93300)

Crocs Inc.
Malaysia
Workplace: OnsiteFull timeFunction: SalesExperience: 3+ yearsEducation: associatesSkills: ["Customer service","Team collaboration","Sales-driven mindset","Adaptability","Attention to standards"]

Deliver exceptional in-store consumer service as a Senior Retail Sales Associate using Crocs’ C.H.A.R.M. service model. Educate customers on products, promotions, and events while supporting store execution across departments like consumer service, product knowledge, visual presentation, and stock-room management. Help run retail operations including POS management, replenishment, pricing/markdowns, loyalty programs, and asset protection—partnering with store management to improve sales performance.

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FursaFursa
Crocs Inc.
Crocs Inc.
4 days ago

Senior Store Sales Associate, The Spring (KUCHING, 13, MY, 93300)

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Last checked: 11 hours agoStatus: Live

Job Summary

Deliver exceptional in-store consumer service as a Senior Retail Sales Associate using Crocs’ C.H.A.R.M. service model. Educate customers on products, promotions, and events while supporting store execution across departments like consumer service, product knowledge, visual presentation, and stock-room management. Help run retail operations including POS management, replenishment, pricing/markdowns, loyalty programs, and asset protection—partnering with store management to improve sales performance.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Deliver outstanding service to consumers using the C.H.A.R.M. service model.
  • •Contribute to an enjoyable team environment by sharing suggestions, ideas, and concerns.
  • •Learn and assist in store departments including consumer service, product knowledge, visual presentation, and stock room management.
  • •Support daily retail operations such as POS management, stock replenishment, pricing/markdown processes, and maintaining cleanliness/recovery standards.
  • •Lead by example and collaborate with store management to improve personal key performance indicators (KPIs) through sales-driven techniques, while following asset protection policies.

Key Requirements

  • •Must be 16 years or older.
  • •Possess at least O Level or above.
  • •Minimum 3 years of working experience, preferably in retail.
  • •Fluent in English; proficiency in other languages is an advantage.
  • •Basic computer proficiency (Microsoft Word, Excel, Email) and ability to operate retail Point of Sale (POS).
Experience:3+ yearsRetail
Education:Associate's
Skills:Customer serviceTeam collaborationSales-driven mindsetAdaptabilityAttention to standards
Languages:English
Tech Stack:Microsoft WordMicrosoft ExcelEmailPoint of Sale (POS)C.H.A.R.M.

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn