Flight Facilitation Assistant

Etihad Aviation Group
Abu Dhabi
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2-4 yearsEducation: high_schoolSkills: ["Attention to detail","Communication skills","Ability to work effectively in a shift-based environment","Coordination","Compliance"]

Support the safe, efficient operation of Etihad and partner flights by ensuring flight crews have the latest operational information and documentation. In a fast-paced 24/7 environment, you’ll coordinate crew briefing activities, manage operational flight plans and amendments, and maintain post-flight record management. You’ll work closely with Flight Dispatch, Crew Operations, Hub Control, airports, and ground handling stakeholders while keeping Crew Briefing Centre facilities operational and escalating issues as needed.

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Etihad Aviation Group
Etihad Aviation Group
9 hours ago

Flight Facilitation Assistant

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Job Summary

Support the safe, efficient operation of Etihad and partner flights by ensuring flight crews have the latest operational information and documentation. In a fast-paced 24/7 environment, you’ll coordinate crew briefing activities, manage operational flight plans and amendments, and maintain post-flight record management. You’ll work closely with Flight Dispatch, Crew Operations, Hub Control, airports, and ground handling stakeholders while keeping Crew Briefing Centre facilities operational and escalating issues as needed.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Ensure operational flight documentation (including Operational Flight Plans and General Declarations) is available and distributed according to operational timelines.
  • •Monitor documentation updates, amendments, and revisions so flight crews receive the latest approved information before departure.
  • •Provide operational information and first-line assistance to flight crews during crew briefing activities.
  • •Coordinate with Flight Dispatch, Crew Operations, Hub Control Centre, airports, ground handling agents, and partner airlines to meet crew and documentation requirements.
  • •Retrieve, verify, record, archive, and manage post-flight documentation in line with company and regulatory requirements.

Key Requirements

  • •High school qualification, an aviation-related degree, or a flight operations-related licence.
  • •Minimum 2-4 years of experience within a flight operations, crew operations, or aviation operational environment.
  • •Experience working in a fast-paced operational environment with multiple stakeholders and competing priorities.
  • •Good understanding of Microsoft Office applications.
  • •Familiarity with AIMS and LIDO flight planning systems is preferred.
Experience:2-4 yearsAviationFlight operationsCrew operations
Education:High School
Skills:Attention to detailCommunication skillsAbility to work effectively in a shift-based environmentCoordinationCompliance
Languages:English (UK)
Tech Stack:Microsoft OfficeAIMSLIDO

Company Brief

Etihad Aviation Group
Etihad Aviation Group (Etihad Airways) is the national airline of the UAE, operating passenger and cargo services worldwide from Abu Dhabi and providing aviation-related services across hospitality, maintenance and cargo sectors.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Government Funded
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 2003
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