Applied AI Engineer

BJAK
Malaysia
Workplace: HybridFull timeFunction: Data Science & Machine LearningSkills: ["Communication","Judgement","Reliability"]

Build AI-native systems for BJAK’s AI Neobank app, creating AI agents, workflows, tools, and automations that reduce manual work and improve customer, product, and operations outcomes. Apply LLMs with retrieval, tool calling, evaluations, guardrails, and automation to practical financial workflows. Create AI-assisted experiences across onboarding, support, KYC, risk review, CRM, operations, and document handling, balancing accuracy, latency, cost, security, compliance, and user trust.

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FursaFursa
BJAK
BJAK
2 months ago

Applied AI Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Build AI-native systems for BJAK’s AI Neobank app, creating AI agents, workflows, tools, and automations that reduce manual work and improve customer, product, and operations outcomes. Apply LLMs with retrieval, tool calling, evaluations, guardrails, and automation to practical financial workflows. Create AI-assisted experiences across onboarding, support, KYC, risk review, CRM, operations, and document handling, balancing accuracy, latency, cost, security, compliance, and user trust.
Location: Malaysia
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Mid level

Key Responsibilities

  • •Build AI agents, workflows, tools, and automations that solve real customer, product, and operations problems.
  • •Apply LLMs with retrieval, tool calling, evaluations, guardrails, and automation to practical financial workflows.
  • •Create AI-assisted experiences for onboarding, support, KYC, risk review, CRM, operations, document handling, and product intelligence.
  • •Partner with product and engineering teams to identify what is worth building and ship improvements in production.
  • •Design AI solutions around constraints including accuracy, hallucination risk, latency, cost, security, compliance, and user trust.

Key Requirements

  • •Hands-on engineering ability to build and ship AI-native production systems, not just AI strategy or management experience.
  • •Experience building AI agents, LLM apps, RAG systems, automation workflows, copilots, or AI-enabled tools.
  • •Strong coding ability in Python, TypeScript, JavaScript, or a similar practical stack.
  • •Good judgment on what should be automated versus what should not.
  • •Able to ship working systems, test quality, and improve reliability over time.
Experience:FintechBankingSupport automationKYCFraudCRMOperations automation
Skills:CommunicationJudgementReliability
Languages:English
Tech Stack:PythonTypeScriptJavaScriptLLMsRetrievalTool callingEvaluationsGuardrailsRAGAutomation workflowsAI agentsKYCCRM

Company Brief

BJAK
Bjak is a Malaysia-based insurtech that operates an online insurance comparison and distribution platform across SEA, simplifying purchase and servicing of motor and life insurance using digital tools and AI-enabled services.
Industry: InsurTech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Selangor, Malaysia
Founded: 2019
Glassdoor
Glassdoor: 2.5
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