Miele

4 weeks ago

SAP Support & Monitoring Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Provide primary support for the Application Operations team, monitoring SAP interfaces (IDocs, RFCs, APIs, middleware) and coordinating incident resolution. Manage incidents and service requests, troubleshoot interface errors, maintain knowledge base documentation, and collaborate with product owners to resolve recurring issues, while supporting colleagues and clients globally in a hybrid environment.

Location: Romania

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Key Responsibilities

•Serve as the primary point of contact between our Application Operations team and key users.
•Receive and manage written incidents and service requests.
•Monitor and operate SAP interfaces (e.g., IDocs, RFCs, APIs, middleware integrations), ensuring stable and reliable data exchange across system landscapes.
•Analyze and troubleshoot interface errors (e.g., IDoc failures, communication issues, data inconsistencies) and coordinate resolutions with involved systems and integration partners.
•Actively contribute to knowledge management and maintain solution documentation in the internal knowledge database.

Key Requirements

•Degree in Computer Science, Business Informatics, or a comparable qualification (or equivalent practical experience).
•First experience in Application Operations, IT Support, or SAP environments through internships or initial professional roles.
•Basic understanding of SAP CRM, S/4HANA, or ERP systems.
•Hands-on experience with SAP interface technologies such as IDocs, RFCs, APIs, and middleware integrations.
•Experience in monitoring and troubleshooting interfaces, including analysis of IDoc errors, communication failures, and data inconsistencies.

Experience:SAPIT operations

Education:Bachelor's

Skills:CommunicationCustomer orientationTeam collaborationProblem-solving

Languages:EnglishGerman

Tech Stack:IDocsRFCsAPIsMiddleware integrationsS/4HANAERPSAP CRM

Company Brief

Miele

Manufacturer of premium domestic and commercial appliances including washers, dryers, dishwashers, ovens, and vacuum cleaners, known for engineering quality, longevity, and innovative household technologies.

Industry: Home Appliances

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Bootstrapped

Headquarters: Gütersloh, Germany

Founded: 1899

Website LinkedIn

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Miele

4 weeks ago

SAP Support & Monitoring Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Location: Romania

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Key Responsibilities

•Serve as the primary point of contact between our Application Operations team and key users.
•Receive and manage written incidents and service requests.
•Monitor and operate SAP interfaces (e.g., IDocs, RFCs, APIs, middleware integrations), ensuring stable and reliable data exchange across system landscapes.
•Analyze and troubleshoot interface errors (e.g., IDoc failures, communication issues, data inconsistencies) and coordinate resolutions with involved systems and integration partners.
•Actively contribute to knowledge management and maintain solution documentation in the internal knowledge database.

Key Requirements

•Degree in Computer Science, Business Informatics, or a comparable qualification (or equivalent practical experience).
•First experience in Application Operations, IT Support, or SAP environments through internships or initial professional roles.
•Basic understanding of SAP CRM, S/4HANA, or ERP systems.
•Hands-on experience with SAP interface technologies such as IDocs, RFCs, APIs, and middleware integrations.
•Experience in monitoring and troubleshooting interfaces, including analysis of IDoc errors, communication failures, and data inconsistencies.

Experience:SAPIT operations

Education:Bachelor's

Skills:CommunicationCustomer orientationTeam collaborationProblem-solving

Languages:EnglishGerman

Tech Stack:IDocsRFCsAPIsMiddleware integrationsS/4HANAERPSAP CRM

Company Brief

Miele

Industry: Home Appliances

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Bootstrapped

Headquarters: Gütersloh, Germany

Founded: 1899

Website LinkedIn