Delivery Hero

2 months ago

Expert, Quality

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Responsible for improving hiring quality and rider operations by monitoring recruitment funnels, evaluating candidate quality, onboarding and retention processes, and driving KPI-driven improvements across recruiting and logistics operations.

Location: Lahore

Workplace: Onsite

Employment Type: Full time

Job Function: Quality & Regulatory (Non-Software)

Seniority: Entry level

Key Responsibilities

•Improve hiring quality by monitoring recruitment funnels, evaluating candidate quality, and identifying gaps in sourcing and screening processes.
•Own and manage rider quality performance by ensuring high standards in hiring, onboarding, and operational readiness.
•Drive lead conversion performance by optimizing follow-ups, recruiter coordination, and applicant engagement throughout the hiring journey.
•Monitor and improve new rider retention by analyzing early lifecycle performance, onboarding effectiveness, and operational engagement.
•Track and optimize cost per hire (CPH) while ensuring recruitment targets are achieved efficiently and within budget.

Key Requirements

•Bachelor's degree in Business Administration, Operations Management, Supply Chain, Human Resources, Analytics, or a related field.
•2+ years of experience in operations, recruitment analytics, rider operations, quality management, or workforce management.
•Experience in logistics, mobility, delivery, or gig-economy operations is preferred.
•Strong proficiency in Microsoft Excel, Google Sheets, or data reporting tools for analysis and dashboard management.
•Excellent analytical and problem-solving skills with the ability to identify operational gaps and recommend actionable solutions.

Experience:2+ yearsLogisticsDeliveryGig-economyOperations

Education:Bachelor's

Skills:CommunicationProblem-solvingStakeholder managementAnalytical thinkingPresentation

Languages:English

Tech Stack:ExcelGoogle SheetsData reportingDashboards

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Delivery Hero

2 months ago

Expert, Quality

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Lahore

Workplace: Onsite

Employment Type: Full time

Job Function: Quality & Regulatory (Non-Software)

Seniority: Entry level

Key Responsibilities

•Improve hiring quality by monitoring recruitment funnels, evaluating candidate quality, and identifying gaps in sourcing and screening processes.
•Own and manage rider quality performance by ensuring high standards in hiring, onboarding, and operational readiness.
•Drive lead conversion performance by optimizing follow-ups, recruiter coordination, and applicant engagement throughout the hiring journey.
•Monitor and improve new rider retention by analyzing early lifecycle performance, onboarding effectiveness, and operational engagement.
•Track and optimize cost per hire (CPH) while ensuring recruitment targets are achieved efficiently and within budget.

Key Requirements

•Bachelor's degree in Business Administration, Operations Management, Supply Chain, Human Resources, Analytics, or a related field.
•2+ years of experience in operations, recruitment analytics, rider operations, quality management, or workforce management.
•Experience in logistics, mobility, delivery, or gig-economy operations is preferred.
•Strong proficiency in Microsoft Excel, Google Sheets, or data reporting tools for analysis and dashboard management.
•Excellent analytical and problem-solving skills with the ability to identify operational gaps and recommend actionable solutions.

Experience:2+ yearsLogisticsDeliveryGig-economyOperations

Education:Bachelor's

Skills:CommunicationProblem-solvingStakeholder managementAnalytical thinkingPresentation

Languages:English

Tech Stack:ExcelGoogle SheetsData reportingDashboards

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor