Senior Revenue Enablement Manager: Sales Effectiveness

UserTesting
United States
Workplace: RemoteFull timeFunction: SalesExperience: 3-5 yearsSkills: ["Facilitation","Coaching","Content development","Cross-functional communication","Influence"]

Own enablement for the later stages of the deal cycle and the full customer relationship, aligning Sales, Solution Consulting, and Customer Success on demos, pricing and negotiation, renewals, QBRs, upsell, and expansion. Use field and performance insights (including Gong calls) to identify patterns and drive targeted coaching. Build scalable, role-play-based enablement programs using GTM tools (Gong, Planhat, Showpad, Tableau, and Aligned) and advance an AI-enabled approach to learning and execution.

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FursaFursa
UserTesting
UserTesting
2 days ago

Senior Revenue Enablement Manager: Sales Effectiveness

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Last checked: 8 hours agoStatus: Live

Job Summary

Own enablement for the later stages of the deal cycle and the full customer relationship, aligning Sales, Solution Consulting, and Customer Success on demos, pricing and negotiation, renewals, QBRs, upsell, and expansion. Use field and performance insights (including Gong calls) to identify patterns and drive targeted coaching. Build scalable, role-play-based enablement programs using GTM tools (Gong, Planhat, Showpad, Tableau, and Aligned) and advance an AI-enabled approach to learning and execution.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Develop and drive enablement strategies for demos, pricing, and negotiation to help Sales and Solution Consulting connect solutions to customer needs.
  • •Strengthen customer lifecycle execution by building enablement for mutual action plans and consistent deal, renewal, and ongoing relationship management.
  • •Equip CSMs to lead effective QBRs and drive renewals, upsell, and expansion by surfacing meaningful account insights.
  • •Analyze customer interactions and Gong calls to identify patterns across demos, negotiations, deal progression, and renewal risk, then translate them into targeted coaching.
  • •Keep product and GTM enablement current and accessible and help teams effectively use GTM technology stacks.

Key Requirements

  • •3–5 years of relevant experience in Sales, Customer Success, Solution Consulting, Enablement, or a similar GTM role with meaningful customer-facing experience and strong performance.
  • •Hands-on experience with deal motions including customer demos, negotiation, and pricing conversations, with the ability to translate experience into enablement.
  • •Strong understanding of the customer lifecycle, including mutual action plans, QBRs, renewals, upsell, and expansion motions.
  • •Ability to identify performance needs and build enablement solutions using customer interactions, field feedback, data, and business priorities.
  • •Strong facilitation, coaching, and content development skills, plus an AI mindset and fluency with GTM systems like Gong, Planhat, Showpad, Tableau, and Aligned.
Experience:3-5 years
Skills:FacilitationCoachingContent developmentCross-functional communicationInfluence
Tech Stack:GongPlanhatShowpadTableauAligned

Company Brief

UserTesting
Provides a user experience research platform that enables companies to capture on-demand video feedback, usability testing, and customer insights to improve products, websites, and digital experiences across design, product, and marketing teams.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2007
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn