Team Lead, Market Operations

Lead day-to-day operations for a local Carvana hub, owning market launch, logistics, and customer/employee experience. You’ll interview, select, onboard, and develop a team of Customer Advocates through coaching, feedback, performance check-ins, and goal setting. Serve as the go-to expert, jump in when needed, monitor reports for upper management, and resolve complex customer-facing issues while continuously improving the overall team and customer experience.