Revenue Ops Systems Analyst

Appdirect
Toronto
Workplace: OnsiteFull timeFunction: Revenue Operations (RevOps)Experience: 3+ yearsSkills: ["Communication","Attention to detail","Problem-solving","Project management","Evidence-based decision-making"]

Own the GTM technology stack and ensure Salesforce and connected systems run as a single, scalable engine. Investigate workflow and data gaps, build automations and AI-powered multi-step workflows, and maintain clean data integrity across teams. Partner with Marketing, Sales, Customer Success, and Finance to translate business needs into scalable processes, and lead GTM systems projects from scoping through shipped implementation.

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Appdirect
Appdirect
1 day ago

Revenue Ops Systems Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Own the GTM technology stack and ensure Salesforce and connected systems run as a single, scalable engine. Investigate workflow and data gaps, build automations and AI-powered multi-step workflows, and maintain clean data integrity across teams. Partner with Marketing, Sales, Customer Success, and Finance to translate business needs into scalable processes, and lead GTM systems projects from scoping through shipped implementation.
Location: Toronto
Workplace: Onsite
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Mid level

Key Responsibilities

  • •Own the GTM technology stack so Salesforce and adjacent systems (Planhat, Zendesk, Gong, HubSpot) function as one connected system with healthy integrations.
  • •Identify and resolve process and data gaps using internal data investigations, recommending paths forward to optimize GTM processes.
  • •Build and manage automation workflows to reduce manual work and improve team efficiencies.
  • •Design and ship AI-powered workflows (multi-step agents, structured data extraction, automations making judgment calls).
  • •Lead cross-functional GTM systems projects end to end, including scoping, technical approach, buy-in, and driving implementation to a shipped outcome.

Key Requirements

  • •3+ years of experience in a go-to-market operations role (Sales, Customer Success, Marketing, Revenue).
  • •Deep Salesforce administration experience including workflow/flow building, data modeling, and reporting (admin certification a plus).
  • •Experience building and managing GTM systems and integrations (e.g., Zendesk, HubSpot, Planhat, Seamless, Gong, Sales Nav).
  • •Hands-on experience building with LLMs (prompt design, tool/function calling, context/memory, output evaluation) and basic scripting in TypeScript/JavaScript and Python.
  • •Strong SQL/data analysis skills to investigate data quality issues and build reporting independently (BI tools like Looker/Snowflake/Tableau a plus).
Experience:3+ yearsGo-to-market operationsGTM systemsIntegrations
Skills:CommunicationAttention to detailProblem-solvingProject managementEvidence-based decision-making
Languages:English
Tech Stack:SalesforcePlanhatZendeskGongHubSpotClaudeDevs.aiClayWorkatoZapierTypeScriptJavaScriptPythonLLMsSQLLookerSnowflakeTableauSeamlessSales Nav

Company Brief

Appdirect
Provides a cloud commerce platform enabling businesses and service providers to sell, distribute, and manage subscriptions, digital services, and third-party applications through marketplaces and billing/commerce tools.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn