Senior User Research Manager
Monzo Bank
Cardiff, London, United Kingdom
Workplace: RemoteFull timeGBP 110,000 - 150,000 annuallyFunction: Research & Scientific (R&D)Skills: ["Leadership","Stakeholder management","Strategic thinking","Coaching","Cross-functional collaboration"]Lead user research across Core Banking to shape the Personal Banking research strategy and influence company-wide decisions. Partner with Core Banking leadership, product directors, design leaders, and senior stakeholders across areas like Wealth, Payments, Borrowing, and Europe. Define parts of Monzo’s global research operating model, connect insights across teams, and manage managers (6–8 direct/indirect reports) while raising the research quality bar.
