Associate Account Manager (Madrid) - Greek Speaking

Fresha
Madrid
Workplace: OnsiteFull timeEUR 28,000 - 34,000Function: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Communication","Relationship building","Consultative selling","Problem-solving","Proactivity"]

Drive monetization KPIs by building relationships with salon partners and educating them on the Fresha platform. Onboard clients and introduce FreshaPay so they become active users, then help salons optimize profiles and use tools to maximize revenue. Manage a portfolio with tailored consultative support via video meetings, coordinate with Sales and Onboarding teams, and partner with Product teams to share customer feedback.

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FursaFursa
Fresha
Fresha
1 month ago

Associate Account Manager (Madrid) - Greek Speaking

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Drive monetization KPIs by building relationships with salon partners and educating them on the Fresha platform. Onboard clients and introduce FreshaPay so they become active users, then help salons optimize profiles and use tools to maximize revenue. Manage a portfolio with tailored consultative support via video meetings, coordinate with Sales and Onboarding teams, and partner with Product teams to share customer feedback.
Location: Madrid
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Meet monetization KPIs and educate clients on the value of the Fresha platform.
  • •Introduce, educate, and onboard clients to become active users of FreshaPay.
  • •Help salons optimize their profiles and use Fresha tools to maximize revenue.
  • •Manage a portfolio of partner clients and provide tailored consultation based on needs and business type.
  • •Ensure outstanding customer experience through video call meetings and consultative techniques, and collaborate with Sales, Onboarding, and Product teams.

Pay and Benefits

Salary: EUR 28,000 - 34,000

Key Requirements

  • •More than 1 year of previous experience as an Account Manager.
  • •Ability to adapt and achieve targets.
  • •Experience using and analyzing data and reports to improve performance.
  • •Excellent written and spoken communication skills in Greek and Spanish (and can present in Greek AND Spanish OR Italian OR Portuguese via Google Meet).
  • •Proactive, inquisitive, with strong ability to build client relationships and a positive “can-do” attitude.
Experience:1+ yearsBeauty
Skills:CommunicationRelationship buildingConsultative sellingProblem-solvingProactivity
Languages:GreekSpanishItalianPortugueseEnglish
Tech Stack:FreshaPayGoogle MeetInstagramFacebookGoogle

Company Brief

Fresha
Fresha operates a global bookings and business management platform for salons, spas and beauty professionals, offering appointment scheduling, point-of-sale, payments, marketing tools and a consumer marketplace to connect clients with local services.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: London, United Kingdom
Founded: 2015
WebsiteLinkedIn