Client Solutions Manager, Travel - Global Business Solutions - Los Angeles

TikTok
Los Angeles
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 4+ yearsSkills: ["Strategic thinking","Data-driven decision-making","Collaboration","Customer communication","Problem-solving"]

Partner with Enterprise clients in the Travel vertical as a trusted advisor, managing day-to-day communications and developing media strategies aligned to client goals. Use deep product expertise to drive full-funnel activation, educate clients on TikTok products and best practices, and analyze campaign data for optimizations and upsell opportunities. Coordinate cross-functional teams to deliver long-term account plans and troubleshoot issues with Product and Engineering.

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TikTok
TikTok
1 day ago

Client Solutions Manager, Travel - Global Business Solutions - Los Angeles

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Partner with Enterprise clients in the Travel vertical as a trusted advisor, managing day-to-day communications and developing media strategies aligned to client goals. Use deep product expertise to drive full-funnel activation, educate clients on TikTok products and best practices, and analyze campaign data for optimizations and upsell opportunities. Coordinate cross-functional teams to deliver long-term account plans and troubleshoot issues with Product and Engineering.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Cultivate and maintain strategic partnerships with clients as the trusted day-to-day point of contact.
  • •Develop and execute media strategies tailored to client goals and drive full-funnel activations from awareness to performance.
  • •Educate clients on TikTok products, platform updates, and best practices to support campaign success.
  • •Analyze campaign data to identify optimizations and upsell opportunities, and provide proactive performance insights and recommendations.
  • •Coordinate cross-functional teams to deliver long-term account plans and troubleshoot client issues with Product and Engineering.

Key Requirements

  • •4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.
  • •Proficiency analyzing and using data tools such as Excel and Data Studio.
  • •Ability to thrive in a fast-paced, rapidly evolving environment.
  • •Willingness to work in Los Angeles.
  • •Experience with performance-driven (programmatic or social) advertising and/or auction-based ad platforms (preferred).
Experience:4+ yearsDigital advertisingAdTechProgrammatic advertisingSocial advertising
Skills:Strategic thinkingData-driven decision-makingCollaborationCustomer communicationProblem-solving
Tech Stack:ExcelData Studio

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn