Customer Success Engineer, EMEA at GitLab (France, Germany, Ireland, Netherlands, Spain, United Kingdom)

GitLab

4 weeks ago

Customer Success Engineer, EMEA

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Technical post-sales advisor role supporting GitLab customers across the EMEA region. You’ll deliver deep guidance on GitLab use cases, drive value and adoption, run customer workshops and enablement, and partner with account teams to align objectives and ensure successful renewals and expansions.

Location: France, Germany, Ireland, Netherlands, Spain, United Kingdom

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Engage with customers, via Zoom calls and emails, in a technical consultancy and advisor role during the post-sales process while providing technical and solution guidance.
•Providing technical, architectural and best practice guidance
•Drive the achievement of measurable value (business outcomes), leading to product adoption, renewal, and expansion
•Align with Account Executives and Renewals Managers to provide customer-facing subject matter expertise based on the customer’s business objectives
•Focus on solution-based programs that are customized to fit an individual customer’s needs

Pay and Benefits

Perks:EquityParental Leave

Key Requirements

•Experience with a GitLab use case (SCM, CI, CD, DevSecOps, Agile Planning) to provide in-depth customer guidance and enablement.
•Proficiency using DevSecOps tools or highly technical tooling in adjacent fields.
•Specialize in GitLab use cases to provide in-depth guidance and enablement to customers of all sizes, including large enterprise organizations.
•Technical experience in development or systems engineering.
•Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions.

Experience:DevSecOpsGitLabSCMCICDAgile Planning

Skills:CommunicationPresentationProblem-solving

Languages:English

Tech Stack:GitLabSCMCICDDevSecOpsAgile Planning

Company Brief

GitLab

Provides a single application for the complete DevSecOps lifecycle, offering source code management, CI/CD, security, and collaboration tools to help teams deliver software faster and more securely.

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn

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GitLab

4 weeks ago

Customer Success Engineer, EMEA

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: France, Germany, Ireland, Netherlands, Spain, United Kingdom

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Engage with customers, via Zoom calls and emails, in a technical consultancy and advisor role during the post-sales process while providing technical and solution guidance.
•Providing technical, architectural and best practice guidance
•Drive the achievement of measurable value (business outcomes), leading to product adoption, renewal, and expansion
•Align with Account Executives and Renewals Managers to provide customer-facing subject matter expertise based on the customer’s business objectives
•Focus on solution-based programs that are customized to fit an individual customer’s needs

Pay and Benefits

Perks:EquityParental Leave

Key Requirements

•Experience with a GitLab use case (SCM, CI, CD, DevSecOps, Agile Planning) to provide in-depth customer guidance and enablement.
•Proficiency using DevSecOps tools or highly technical tooling in adjacent fields.
•Specialize in GitLab use cases to provide in-depth guidance and enablement to customers of all sizes, including large enterprise organizations.
•Technical experience in development or systems engineering.
•Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions.

Experience:DevSecOpsGitLabSCMCICDAgile Planning

Skills:CommunicationPresentationProblem-solving

Languages:English

Tech Stack:GitLabSCMCICDDevSecOpsAgile Planning

Company Brief

GitLab

Provides a single application for the complete DevSecOps lifecycle, offering source code management, CI/CD, security, and collaboration tools to help teams deliver software faster and more securely.

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn