Prisoner Custody Officer (Ipswich, Suffolk, GB, IP1 2AP)

Serco
United Kingdom
Workplace: OnsiteFull timeGBP 24,596 - 25,555 annuallyFunction: Communications, PR & CommunitySkills: ["Communication","Teamwork","Confidentiality","Calm under pressure","Problem-solving"]

Join Serco as a Prisoner Custody Officer (PCO) in PECS, delivering safe and secure escorting and custody services for detainees during court proceedings. You’ll work in a team, with full training, shift patterns across 24/6, and clear progression, contributing to safeguarding, welfare checks, and incident response in a high-profile public safety environment.

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Serco
Serco
3 months ago

Prisoner Custody Officer (Ipswich, Suffolk, GB, IP1 2AP)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Closed

Job Summary

Join Serco as a Prisoner Custody Officer (PCO) in PECS, delivering safe and secure escorting and custody services for detainees during court proceedings. You’ll work in a team, with full training, shift patterns across 24/6, and clear progression, contributing to safeguarding, welfare checks, and incident response in a high-profile public safety environment.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Entry level

Key Responsibilities

  • •Escorting detainees within the court, including to courtrooms, cells, and facilities
  • •Supervising detainees during hearings to maintain safety and security
  • •Managing sensitive situations and maintaining strict confidentiality
  • •Supporting detainee welfare, including access to food, drink, and wellbeing checks
  • •Monitoring behaviour and responding to incidents or risks

Pay and Benefits

Salary: GBP 24,596 - 25,555 annually

Key Requirements

  • •Full UK driving licence (B/B1) (desirable)
  • •Reasonable fitness for the physical demands of the role
  • •Strong communication skills (written and verbal)
  • •Ability to stay calm and make decisions under pressure
  • •Confidence managing behaviour and de-escalating conflict
Experience:JusticeCourts
Skills:CommunicationTeamworkConfidentialityCalm under pressureProblem-solving

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn