Service Manager in Training - AN Ford Torrance

AutoNation
United States
Full timeUSD 10,000 - 18,000 monthlyFunction: Education & TrainingExperience: 3-5 yearsEducation: high_schoolSkills: ["Leadership","Communication","Interpersonal skills","Customer service","Strategic thinking"]

Lead the dealership’s service department with a customer-first, high-performance approach. Assist and oversee service and sales personnel, ensure safe and compliant operations, manage repair order flow, maintain accurate service and warranty records, and help maintain customer satisfaction at or above targets. Coordinate with parts, fixed operations leadership, factory representatives, and schools to drive staffing, training, performance reviews, budgeting, and repeat referral business.

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FursaFursa
AutoNation
AutoNation
4 weeks ago

Service Manager in Training - AN Ford Torrance

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Lead the dealership’s service department with a customer-first, high-performance approach. Assist and oversee service and sales personnel, ensure safe and compliant operations, manage repair order flow, maintain accurate service and warranty records, and help maintain customer satisfaction at or above targets. Coordinate with parts, fixed operations leadership, factory representatives, and schools to drive staffing, training, performance reviews, budgeting, and repeat referral business.
Location: United States
Employment Type: Full time
Job Function: Education & Training
Seniority: Manager level

Key Responsibilities

  • •Assist and oversee service and sales personnel across their job duties and document employee behavior appropriately.
  • •Ensure service department safety compliance, proper equipment condition, and fair, timely handling of customer complaints.
  • •Maintain accurate records, warranty parts retention, and required reporting systems for general manager, company, and manufacturer.
  • •Direct and schedule service department associates, including hiring, training, motivating, counseling, and monitoring performance.
  • •Meet regularly with fixed operations leadership to review performance, set objectives, and support budgeting; maintain customer satisfaction at or above targets.

Pay and Benefits

Salary: USD 10,000 - 18,000 monthly
Perks:401kHealth InsuranceDentalVisionMaternity BenefitsDiscount Programs

Key Requirements

  • •High school diploma (or equivalent).
  • •Three to five years of experience in an auto repair facility.
  • •Two-plus years of supervisory experience.
  • •Excellent verbal/written communication and interpersonal skills.
  • •Proficient knowledge of dealership computer systems and a valid driver’s license (ability to drive manual transmission vehicles).
Experience:3-5 yearsAutomotiveAuto repairDealership operations
Education:High School
Skills:LeadershipCommunicationInterpersonal skillsCustomer serviceStrategic thinking
Licenses:Valid driver’s license
Tech Stack:Dealership computer systems

Company Brief

AutoNation
AutoNation is a leading automotive retailer in the United States, operating a network of new and used vehicle dealerships, service centers, and parts operations while offering financing, insurance, and vehicle remarketing services.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Lauderdale, United States
Founded: 1996
WebsiteLinkedIn