Senior Analyst, Product - Amex Offers

American Express
New York
Workplace: HybridFull timeUSD 78,000 - 124,750 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Analytical thinking","Problem-solving","Communication","Stakeholder management","Prioritization"]

Support the definition and delivery of digital product capabilities for the Amex Offers ecosystem. Partner with Product, Engineering, UX, Analytics, and business stakeholders to translate customer and business needs into product requirements, user stories, acceptance criteria, and functional documentation. Drive discovery and backlog refinement, coordinate end-to-end delivery (testing, launch, monitoring), and help ensure governance and regulatory requirements are met.

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FursaFursa
American Express
American Express
4 days ago

Senior Analyst, Product - Amex Offers

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Support the definition and delivery of digital product capabilities for the Amex Offers ecosystem. Partner with Product, Engineering, UX, Analytics, and business stakeholders to translate customer and business needs into product requirements, user stories, acceptance criteria, and functional documentation. Drive discovery and backlog refinement, coordinate end-to-end delivery (testing, launch, monitoring), and help ensure governance and regulatory requirements are met.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Support the definition and delivery of digital product capabilities across customer experiences, personalization, and marketing initiatives.
  • •Translate customer and business needs into product requirements, user stories, acceptance criteria, and functional documentation.
  • •Facilitate discovery, backlog refinement, and solution discussions while documenting business processes, customer journeys, workflows, and operational impacts.
  • •Coordinate end-to-end product delivery, including planning, testing support, defect triage, release readiness, and post-launch monitoring.
  • •Partner across Product, Engineering, UX, Analytics, Marketing, Operations, Risk, Compliance, and Legal to align on status, risks, dependencies, and governance requirements.

Pay and Benefits

Salary: USD 78,000 - 124,750 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kParental LeaveCounseling Support

Key Requirements

  • •Bachelor's degree or equivalent professional experience.
  • •3+ years of experience in product management, product operations, business operations, strategy, consulting, or a related role supporting digital products or technology initiatives.
  • •Ability to translate business, customer, and stakeholder needs into product requirements, user stories, acceptance criteria, and functional documentation.
  • •Strong technical aptitude to partner with Engineering on APIs, system integrations, data flows, and implementation tradeoffs.
  • •Strong communication and stakeholder management skills to align cross-functional teams and manage multiple priorities in ambiguity.
Experience:3+ yearsDigital productsTechnology initiativesEnterprise technology
Education:Bachelor's in Computer Science, Engineering, Information Systems, Economics, or a related field
Skills:Analytical thinkingProblem-solvingCommunicationStakeholder managementPrioritization
Tech Stack:APIsSystem integrationsData flowsAI-enabled products

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn