Prisoner Custody Officer (Thames, Greater London, GB, E3 4DJ)

Serco
London
Workplace: OnsiteFull timeGBP 26,124+ annuallyFunction: Communications, PR & CommunitySkills: ["Communication","Emotional resilience","Teamwork","Attention to detail","Problem-solving"]

Join a professional PECS team at Thames Magistrates Court to provide safe and secure escorting and custody services to detainees. You’ll work on a 35-hour week across early/late shifts, participate in a 5.5-week training course, and benefit from progression, pensions, health plans, and a range of staff support programs while maintaining high standards of security and discretion.

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FursaFursa
Serco
Serco
6 months ago

Prisoner Custody Officer (Thames, Greater London, GB, E3 4DJ)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Join a professional PECS team at Thames Magistrates Court to provide safe and secure escorting and custody services to detainees. You’ll work on a 35-hour week across early/late shifts, participate in a 5.5-week training course, and benefit from progression, pensions, health plans, and a range of staff support programs while maintaining high standards of security and discretion.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Escort defendants to and from courtrooms, cells and other areas within the court, including accompanying them to the toilet to ensure security and safety (handcuffed if required).
  • •Monitor and supervise detainees while they are in the docks during court sessions to maintain security and intervene if necessary.
  • •Maintain discretion and confidentiality regarding sensitive information discussed during court proceedings (testimonies, legal arguments, etc.).
  • •Provide support to detainees when listening to harrowing or distressing testimonies and evidence, maintaining professionalism and emotional wellbeing.
  • •Complete necessary paperwork and data entry accurately, logging detainee movements, incidents and other relevant information, and coordinate with court staff and law enforcement.

Pay and Benefits

Salary: GBP 26,124 annually
Perks:PensionLife InsuranceHealth InsuranceDentalAnnual Leave

Key Requirements

  • •Current valid driver's license
  • •Reasonably fit
  • •Good written and verbal communications skills
  • •Commitment to making a difference to the lives of others
  • •Willingness to undertake a 5 1/2 weeks training course
Experience:Public servicesCourtsCriminal justice
Skills:CommunicationEmotional resilienceTeamworkAttention to detailProblem-solving

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn