Lead Supervisor I

Tapestry
San Antonio
Workplace: OnsiteFull timeUSD 16 - 24.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Driving results","Interpersonal savvy","Learning agility"]

Lead the Coach sales floor to achieve sales targets and deliver an exceptional customer experience. Embody Coach values, implement company initiatives, and drive store goals through forward-planned strategies and KPI-focused execution. Monitor sales data, identify trends, coach and develop a team, and support recruiting, interviewing, training, performance evaluation, and conflict resolution. Ensure compliance with company and store operational policies while strengthening long-term customer relationships through clienteling.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Tapestry
Tapestry
4 months ago

Lead Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead the Coach sales floor to achieve sales targets and deliver an exceptional customer experience. Embody Coach values, implement company initiatives, and drive store goals through forward-planned strategies and KPI-focused execution. Monitor sales data, identify trends, coach and develop a team, and support recruiting, interviewing, training, performance evaluation, and conflict resolution. Ensure compliance with company and store operational policies while strengthening long-term customer relationships through clienteling.
Location: San Antonio
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Serve as a Brand Ambassador to embody Coach values and increase brand awareness.
  • •Establish trust, support collaboration, and promote an inclusive store environment.
  • •Monitor and analyze sales data, identify trends, and implement recommendations and team development to improve store performance and customer experience.
  • •Support recruiting, interviewing, performance evaluation, training, and provide feedback/guidance while enforcing compliance with company and store procedures.

Pay and Benefits

Salary: USD 16 - 24.75
Perks:Health InsuranceDentalVision401kPaid PaternityPaid MaternityCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to bend, reach, stretch, and lift/carry/move at least 25 pounds regularly (up to 50 pounds occasionally).
  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Enforce company and store operational procedures and team compliance with company policies.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusDriving resultsInterpersonal savvyLearning agility

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor