Atlassian

3 weeks ago

Account Manager, Strategic

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Own retention and drive expansion for Atlassian’s largest strategic enterprise accounts, accelerating revenue growth across a full product portfolio. Lead renewals, upsell, upgrade, and cross-sell throughout the customer lifecycle while building senior and executive relationships via video and in person. Partner with Global Sales to grow Total Book of Business using strategic account planning, white-space analysis, forecasting, and risk reduction to protect customer satisfaction.

Location: Anywhere

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Accelerate revenue growth by maximizing expansion through a tops-down, solution-oriented approach.
•Manage high-value renewals and expansion across a sizable product portfolio, including upsell, upgrade, and cross-sell.
•Develop senior and executive relationships with customers and solution partners via video conferences and in-person meetings.
•Oversee growth opportunity management and end-to-end sales cycles, including account planning, white space analysis, and forecasting for an owned book of business.
•Identify portfolio risks and coordinate solutions to reduce issues before they impact customer satisfaction.

Pay and Benefits

Salary: USD 140,400 - 219,725 annually

Perks:Health Insurance

Key Requirements

•7+ years of experience in account management, inside sales, customer success, or a related business area.
•4+ years selling Enterprise SaaS products across a global account footprint.
•Experience meeting or exceeding performance goals and managing high-revenue enterprise customer engagements.
•Experience managing complex, end-to-end sales cycles and guiding customers through risk scenarios.
•Experience using Salesforce, Clari, and Tableau, including analyzing data to identify opportunities and project growth.

Experience:7+ yearsEnterprise SaaSGlobal accountsChannel partnerships

Skills:Relationship buildingDiscoveryCustomer advocacyProblem-solvingInfluencing

Tech Stack:SalesforceClariTableau

Company Brief

Atlassian

Atlassian develops collaboration and workflow software—Jira, Confluence, Trello, Loom and more—used by teams for project management, software development, and IT service management across enterprises worldwide.

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Sydney, Australia

Founded: 2002

Glassdoor: 3.1

Website LinkedIn Glassdoor

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Atlassian

3 weeks ago

Account Manager, Strategic

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Anywhere

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Accelerate revenue growth by maximizing expansion through a tops-down, solution-oriented approach.
•Manage high-value renewals and expansion across a sizable product portfolio, including upsell, upgrade, and cross-sell.
•Develop senior and executive relationships with customers and solution partners via video conferences and in-person meetings.
•Oversee growth opportunity management and end-to-end sales cycles, including account planning, white space analysis, and forecasting for an owned book of business.
•Identify portfolio risks and coordinate solutions to reduce issues before they impact customer satisfaction.

Pay and Benefits

Salary: USD 140,400 - 219,725 annually

Perks:Health Insurance

Key Requirements

•7+ years of experience in account management, inside sales, customer success, or a related business area.
•4+ years selling Enterprise SaaS products across a global account footprint.
•Experience meeting or exceeding performance goals and managing high-revenue enterprise customer engagements.
•Experience managing complex, end-to-end sales cycles and guiding customers through risk scenarios.
•Experience using Salesforce, Clari, and Tableau, including analyzing data to identify opportunities and project growth.

Experience:7+ yearsEnterprise SaaSGlobal accountsChannel partnerships

Skills:Relationship buildingDiscoveryCustomer advocacyProblem-solvingInfluencing

Tech Stack:SalesforceClariTableau

Company Brief

Atlassian

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Sydney, Australia

Founded: 2002

Glassdoor: 3.1

Website LinkedIn Glassdoor