Billing Support Specialist II (Remote)
Rula
United States, Los Angeles
Workplace: RemoteFull timeUSD 62,985 - 70,395 annuallyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Problem-solving","Collaboration","Clear documentation","Strong follow-through","Attention to detail"]Investigate and resolve complex billing issues for patients by working closely with patients, insurance providers, internal teams, and external partners. Own case investigations end-to-end using sound judgment, clear documentation, and strong follow-through in a ticket-based omnichannel environment. Improve patient experience while strengthening the processes, resources, and guidance that support billing operations across the organization.
