Remote Mortgage Loan Officer (Chicago, IL)

Originate and manage purchase mortgage loans from application through closing, converting Zillow-provided opportunities into funded loans. Deliver a best-in-class customer experience via phone, email, and text while building strong borrower relationships and partnering with processing, underwriting, and closing teams. Manage an active pipeline against service levels, productivity metrics, and funding expectations using Zillow’s CRM, LOS, and data-driven tools, staying current on market and regulatory requirements.