Regional Brand Ambassador - Frankfurt

Tapestry
Germany
Workplace: OnsiteFull timeEUR 31,200 - 35,000 annuallyFunction: OtherExperience: 2+ yearsSkills: ["Communication","Leadership","Organisational","Analytical","Customer focus"]

Represent the Coach brand across key German department store locations, with a primary base at Galeria Kaufhof Frankfurt. Spend most of your time on the shop floor, deliver high retail customer service, drive clienteling and in-store events, and help achieve KPIs. Support store performance through action plans, brand education, visual merchandising, product deliveries, stock replenishment, and timely trade reporting while coordinating with wholesale and visual teams.

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Tapestry
Tapestry
2 months ago

Regional Brand Ambassador - Frankfurt

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Last checked: 9 hours agoStatus: Live

Job Summary

Represent the Coach brand across key German department store locations, with a primary base at Galeria Kaufhof Frankfurt. Spend most of your time on the shop floor, deliver high retail customer service, drive clienteling and in-store events, and help achieve KPIs. Support store performance through action plans, brand education, visual merchandising, product deliveries, stock replenishment, and timely trade reporting while coordinating with wholesale and visual teams.
Location: Germany
Workplace: Onsite
Employment Type: Full time · Permanent
Seniority: Mid level

Key Responsibilities

  • •Represent the Coach brand in Germany across department store locations, primarily at Galeria Kaufhof Frankfurt.
  • •Deliver high service standards using Coach selling and service training tools and resources.
  • •Contribute to clienteling and in-store events, and help increase customer engagement and drive sales.
  • •Monitor and analyse store performance against targets to ensure KPIs are achieved and create action plans for performance gaps.
  • •Execute visual merchandising guidelines, manage deliveries and stock replenishment, and complete trade reports while keeping stakeholders updated.

Pay and Benefits

Salary: EUR 31,200 - 35,000 annually
Perks:Employee DiscountEmployee AssistancePaid VolunteeringLearning BudgetFlex Fridays

Key Requirements

  • •Minimum 2 years of retail experience with strong knowledge of the retail environment and department store operations.
  • •German verbal communication skills.
  • •Ability to travel within Germany to visit allocated stores.
  • •Flexibility to work evenings, weekends, and public holidays.
  • •Excellent communication, leadership, organisational, and analytical skills.
Experience:2+ yearsRetail
Skills:CommunicationLeadershipOrganisationalAnalyticalCustomer focus
Languages:German

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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