Commercial Services Manager

Huntington Bancshares
Cleveland
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 7-10 yearsEducation: bachelorsSkills: ["Leadership","Mentoring","Critical thinking","Analytical skills","Negotiation","Communication","Organizational skills","Risk management"]

Lead a team of commercial service colleagues supporting assigned commercial verticals and portfolios. Drive day-to-day performance using commercial product expertise, manage risk and controls, and ensure customer-facing servicing, documentation, and complex issue resolution. Partner with Sales and business leaders to improve customer experience and execute deals, lead strategic projects, and implement process improvements, procedures, and technology changes to strengthen results and colleague development.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Commercial Services Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead a team of commercial service colleagues supporting assigned commercial verticals and portfolios. Drive day-to-day performance using commercial product expertise, manage risk and controls, and ensure customer-facing servicing, documentation, and complex issue resolution. Partner with Sales and business leaders to improve customer experience and execute deals, lead strategic projects, and implement process improvements, procedures, and technology changes to strengthen results and colleague development.
Location: Cleveland
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Provide leadership and day-to-day management of team performance using reporting and commercial product/vertical knowledge.
  • •Manage risk by identifying and mitigating losses and reputation risk and overseeing controls, policies, and procedures.
  • •Partner with Sales and business leaders to enhance customer experience and deal execution; participate in customer calls and events as needed.
  • •Drive team performance and productivity using data-driven analysis and ownership of key results metrics.
  • •Handle complex situations and support onboarding and servicing for commercial customers, including depository accounts, customer digital platforms, products, credit structures, and funds movement as appropriate.

Pay and Benefits

Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirement SavingsPaid LeavePaid Holidays

Key Requirements

  • •Bachelor’s Degree or 7+ years of Commercial experience may be considered.
  • •7-10 years of Commercial Banking experience in customer/sales support, deposits, loans, operations, and/or regulatory functions.
  • •Strong ability to facilitate and negotiate.
  • •Demonstrated advanced critical thinking and analytical skills with continuous improvement leadership.
  • •Proficient written and verbal communication skills and proficiency with Microsoft Office and other digital resources.
Experience:7-10 yearsCommercial bankingCustomer/sales supportDepositsLoansOperationsRegulatoryRisk managementContinuous improvement
Education:Bachelor's
Skills:LeadershipMentoringCritical thinkingAnalytical skillsNegotiationCommunicationOrganizational skillsRisk management
Tech Stack:Microsoft OfficeDigital platforms

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn