Customer Care Manager (m/w/d)

Odoo
Berlin
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: []

Manage direct customer care for Odoo’s customers, supporting the customer journey across Sales and Customer Success. Based in Berlin, you help ensure customers receive responsive care and effective communication to drive satisfaction and retention. Collaborate with internal teams to address customer needs and improve customer experience in a direct customer care environment.

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Odoo
Odoo
8 months ago

Customer Care Manager (m/w/d)

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Last checked: 1 day agoStatus: Live

Job Summary

Manage direct customer care for Odoo’s customers, supporting the customer journey across Sales and Customer Success. Based in Berlin, you help ensure customers receive responsive care and effective communication to drive satisfaction and retention. Collaborate with internal teams to address customer needs and improve customer experience in a direct customer care environment.
Location: Berlin
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Company Brief

Odoo
Provides an integrated open-source suite of business applications including ERP, CRM, accounting, inventory, e-commerce and HR tools to help companies manage operations and grow with modular, customizable software.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Grand-Rosière, Belgium
Founded: 2005
WebsiteLinkedIn