Diageo

3 months ago

Employee Experience - FP JML Team- Budapest (Polish)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Customer-focused HR specialist within the JML (joiner/mover/leaver) team in Budapest, delivering onboarding and offboarding support to Polish-speaking employees. You will process requests in Workday and ServiceNow, generate employment documents, maintain accurate data, and liaise with local HR. The role emphasizes service quality, data integrity, GDPR compliance, and cross-team collaboration.

Location: Budapest

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Administration & Executive Assistance

Key Responsibilities

•Delivers service to agreed performance levels and beyond. SLA targets relate to: Speed to close queries, Data and Documentation Accuracy and Customer Satisfaction.
•Supervise the completion of the Employee and Line Manager on- and offboarding activities including joiner/mover/leaver processes (Follow-up calls and emails).
•Manage all queries with stakeholders related to on- and offboarding process via e-mail and phone.
•Generate certificate of service, letter requirements and create/issue legal employment documentation with high accuracy (using Doc Genie, Workday and ServiceNow).
•Liaise with other HR teams to complete processes, diagnose issues and improve handoffs (IA, Fleet, Payroll, Benefits Providers etc).

Key Requirements

•Excellent customer service skills
•Fluent in Polish and English
•Understands and has a deep knowledge of HR policies, procedures and practices and able to advise on them in a clear and consistent way
•Ability to analyze, interpret and use data
•Have a keen eye for detail, and a huge passion for maintaining accurate data

Experience:HR

Skills:Customer serviceData analysisAttention to detailRelationship buildingPrioritization

Languages:PolishEnglish

Tech Stack:WorkdayServiceNowDoc Genie

Company Brief

Diageo

Global beverage alcohol company producing and distributing spirits, beer, and ready-to-drink beverages. Owns major brands like Johnnie Walker, Smirnoff, Guinness, and Baileys, operating across multiple markets with a broad retail and hospitality presence.

Industry: Food & Beverage

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1997

Website LinkedIn

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Diageo

3 months ago

Employee Experience - FP JML Team- Budapest (Polish)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: Budapest

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Administration & Executive Assistance

Key Responsibilities

•Delivers service to agreed performance levels and beyond. SLA targets relate to: Speed to close queries, Data and Documentation Accuracy and Customer Satisfaction.
•Supervise the completion of the Employee and Line Manager on- and offboarding activities including joiner/mover/leaver processes (Follow-up calls and emails).
•Manage all queries with stakeholders related to on- and offboarding process via e-mail and phone.
•Generate certificate of service, letter requirements and create/issue legal employment documentation with high accuracy (using Doc Genie, Workday and ServiceNow).
•Liaise with other HR teams to complete processes, diagnose issues and improve handoffs (IA, Fleet, Payroll, Benefits Providers etc).

Key Requirements

•Excellent customer service skills
•Fluent in Polish and English
•Understands and has a deep knowledge of HR policies, procedures and practices and able to advise on them in a clear and consistent way
•Ability to analyze, interpret and use data
•Have a keen eye for detail, and a huge passion for maintaining accurate data

Experience:HR

Skills:Customer serviceData analysisAttention to detailRelationship buildingPrioritization

Languages:PolishEnglish

Tech Stack:WorkdayServiceNowDoc Genie

Company Brief

Diageo

Industry: Food & Beverage

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1997

Website LinkedIn