Principal Analyst I - Business Systems Analyst Digital Banking

Western Alliance Bancorp
Columbus, Phoenix
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 8+ yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Stakeholder management","Root cause analysis","Critical thinking"]

Lead digital banking solution analysis by reviewing current processes, metrics, and constraints, then developing options and driving implementation to improve business outcomes. Own creation and review of process and metric artifacts, identify root causes, and track enhancements to ensure KRIs/KPIs are met. Serve as a subject matter expert for digital banking systems, translating business needs into detailed system requirements and user stories, configuring applications, and coordinating with IT teams, vendors, and partners. Collaborate using Azure DevOps and Confluence.

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FursaFursa
Western Alliance Bancorp
Western Alliance Bancorp
4 days ago

Principal Analyst I - Business Systems Analyst Digital Banking

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Lead digital banking solution analysis by reviewing current processes, metrics, and constraints, then developing options and driving implementation to improve business outcomes. Own creation and review of process and metric artifacts, identify root causes, and track enhancements to ensure KRIs/KPIs are met. Serve as a subject matter expert for digital banking systems, translating business needs into detailed system requirements and user stories, configuring applications, and coordinating with IT teams, vendors, and partners. Collaborate using Azure DevOps and Confluence.
Location: Columbus, Phoenix
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Review current digital banking processes and metrics to identify constraints, opportunities, and root causes.
  • •Develop options/approaches to improve business outcomes and drive solution implementation aligned to KRIs/KPIs and operational metrics.
  • •Act as a subject matter expert for digital banking systems, guiding solution design, configuration, and process improvements.
  • •Translate business needs into system requirements, user stories with detailed acceptance criteria, and technical documentation; maintain accurate documentation.
  • •Coordinate with internal IT teams, external vendors, and partners to resolve issues, ensure SDLC/Change Management adherence, and monitor platform performance indicators.
Travel: Low travel

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceDentalTime Off401kTuition AssistanceVolunteer ProgramWellness Stipend

Key Requirements

  • •8+ years of related experience.
  • •Bachelor’s degree in a related field required.
  • •Advanced expertise in process and data analysis within one or two domains, with strong critical thinking.
  • •Proven ability to translate complex business needs into comprehensive system requirements and acceptance-focused user stories.
  • •Hands-on knowledge of Agile methodologies and experience leading Root Cause Analysis for high-impact incidents.
Experience:8+ yearsBankingDigital bankingFinancial services
Education:Bachelor's
Skills:CommunicationProblem-solvingStakeholder managementRoot cause analysisCritical thinking
Tech Stack:Azure DevOpsConfluenceAgileSDLCChange ManagementWCAG

Company Brief

Western Alliance Bancorp
Bank holding company that provides commercial banking, mortgage banking, treasury management, and specialized financial services through its Western Alliance Bank subsidiaries. Serves businesses, real estate clients, and consumers across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Phoenix, United States
Founded: 1994
WebsiteLinkedIn