2 days ago

Client Solutions Manager - Consumer - Global Business Solutions - São Paulo

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Own post-sale relationships for key consumer advertisers, helping them adopt TikTok products and improve auction ad performance. Partner with Sales, Product, and Measurement to deliver consultative solutions, run campaign setup and optimization, and translate analytics into data-driven insights. Lead regular business reviews, support pre-sale research and pitching, and coordinate with product and engineering teams to troubleshoot client issues during campaigns.

Location: São Paulo

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Drive client education on product updates and best practices relevant to clients and agencies.
•Manage and grow post-sale client relationships by monitoring and analyzing campaign performance and improving results.
•Set up, optimize, and manage campaigns; provide data-driven business insights from performance analytics.
•Share marketplace feedback and guide clients’ advertising strategy; support pre-sale research and pitching.
•Conduct regular business reviews and coordinate with Sales, Product, and Engineering to troubleshoot client issues during campaigns.

Key Requirements

•At least 5 years of experience in account management/client services roles in digital marketing.
•Experience managing key accounts in Branding and Performance.
•Experience managing performance advertisers with a deep understanding of their challenges.
•Ability to analyze data and identify insights to assess campaign performance.
•English proficiency for frequent communication with global teams and stakeholders.

Experience:5+ yearsDigital marketingAccount managementClient servicesPerformance advertising

Skills:Client service orientationData analysisProblem-solvingCommunicationProactive attitude

Languages:English

Tech Stack:ExcelSQL

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

Client Solutions Manager - Consumer - Global Business Solutions - São Paulo

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: São Paulo

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Drive client education on product updates and best practices relevant to clients and agencies.
•Manage and grow post-sale client relationships by monitoring and analyzing campaign performance and improving results.
•Set up, optimize, and manage campaigns; provide data-driven business insights from performance analytics.
•Share marketplace feedback and guide clients’ advertising strategy; support pre-sale research and pitching.
•Conduct regular business reviews and coordinate with Sales, Product, and Engineering to troubleshoot client issues during campaigns.

Key Requirements

•At least 5 years of experience in account management/client services roles in digital marketing.
•Experience managing key accounts in Branding and Performance.
•Experience managing performance advertisers with a deep understanding of their challenges.
•Ability to analyze data and identify insights to assess campaign performance.
•English proficiency for frequent communication with global teams and stakeholders.

Experience:5+ yearsDigital marketingAccount managementClient servicesPerformance advertising

Skills:Client service orientationData analysisProblem-solvingCommunicationProactive attitude

Languages:English

Tech Stack:ExcelSQL

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn