Manager Risk Management - Product Operations: Platform Ops

Discover Financial
Richmond
Full timeUSD 138,100 - 157,700 annuallyFunction: Legal, Risk & ComplianceExperience: 3+ yearsEducation: bachelorsSkills: ["Critical thinking","Autonomy","Adaptability","Collaboration","Written and oral communication"]

Serve as a Platform Ops Risk Manager in Capital One’s Customer Servicing Strategy team, partnering with product and technology leaders to identify, assess, and mitigate technology and compliance risks across high-visibility multi-tenancy platforms. Provide technology change risk oversight, document and report control assessments to senior leadership, and challenge existing processes to improve governance, controls, and safe customer usage.

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Discover Financial
Discover Financial
3 days ago

Manager Risk Management - Product Operations: Platform Ops

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Last checked: 2 hours agoStatus: Live

Job Summary

Serve as a Platform Ops Risk Manager in Capital One’s Customer Servicing Strategy team, partnering with product and technology leaders to identify, assess, and mitigate technology and compliance risks across high-visibility multi-tenancy platforms. Provide technology change risk oversight, document and report control assessments to senior leadership, and challenge existing processes to improve governance, controls, and safe customer usage.
Location: Richmond
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Manager level

Key Responsibilities

  • •Serve as a subject matter expert on technology platform risk, aligning platform enhancements with risk appetite, governance, and tenancy needs.
  • •Evaluate and influence technology changes and change management processes to identify, assess, and communicate technology and compliance risks.
  • •Collaborate cross-divisionally with product, users, compliance, legal, information technology, and audit teams to advance platform enhancements.
  • •Identify and provide oversight of technology change risk, offering challenge and strategic recommendations with prioritization input.
  • •Author and revise documentation (policies, procedures, controls) and prepare risk assessments and reports for senior leadership.

Pay and Benefits

Salary: USD 138,100 - 157,700 annually

Key Requirements

  • •Bachelor’s Degree (or military experience).
  • •At least 3 years of experience in Risk Management, Project Management, Process Management, Compliance, or Audit.
  • •At least 3 years of experience supporting and partnering with internal business clients.
  • •At least 2 years of experience interacting with internal audit, federal regulators, or government agencies.
  • •Preferred: Masters degree or MBA, plus Risk Management certifications (CRMA, CRMP, CRCM, or FRM).
Experience:3+ yearsRisk managementProject managementProcess managementComplianceAuditTechnologyPlatformsMulti-tenancy
Education:Bachelor's
Skills:Critical thinkingAutonomyAdaptabilityCollaborationWritten and oral communication
Certifications:Certified Risk Management Assurance (CRMA)Certified Risk Management Professional (CRMP)Certified Regulatory Compliance Manager (CRCM)Certified Financial Risk Manager (FRM)

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn