SAP Project Manager

NTT
Plano
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Experience: 4+ yearsSkills: ["Stakeholder management","Customer relationship management","Governance","De-escalation","Coaching"]

Drive SAP cloud transformation engagements for HANA Enterprise Cloud and other SAP cloud/on-prem offerings, acting as the customer’s main escalation point and trusted advisor. Lead customer engagement and coordinate alignment across SAP internal stakeholders, partners, and integrators. Manage proactive delivery of service plans, handle reactive support requests, run status/governance meetings, and oversee reporting, commercial responsibilities, change requests, and customer satisfaction.

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FursaFursa
NTT
NTT
1 month ago

SAP Project Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Drive SAP cloud transformation engagements for HANA Enterprise Cloud and other SAP cloud/on-prem offerings, acting as the customer’s main escalation point and trusted advisor. Lead customer engagement and coordinate alignment across SAP internal stakeholders, partners, and integrators. Manage proactive delivery of service plans, handle reactive support requests, run status/governance meetings, and oversee reporting, commercial responsibilities, change requests, and customer satisfaction.
Location: Plano
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)

Key Responsibilities

  • •Actively drive the cloud transformation agenda to ensure adoption of S/4HANA and cloud standardization.
  • •Lead customer engagement and ensure seamless alignment across SAP Services, ECS partners, and customer system integrators/hosting partners.
  • •Perform administrative tasks for managing the engagement, including staffing, reporting, and controlling.
  • •Manage proactive service plans and reactive support requests while hosting regular status and governance meetings.
  • •Drive end-to-end engagement performance including commercial responsibility, customer reporting, invoicing, and handling change requests.

Key Requirements

  • •Minimum 4+ years of experience in project management or SAP Operations.
  • •Minimum 4+ years of experience in a customer-facing role.
Experience:4+ yearsSAPCloudCustomer-facing
Skills:Stakeholder managementCustomer relationship managementGovernanceDe-escalationCoaching
Tech Stack:SAPSAP HANA Enterprise CloudS/4HANASuccessFactorsECSSAP Cloud Solutions

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn