Delivery Enablement Manager

Wise
London
Workplace: HybridFull timeGBP 64,000 - 82,000 annuallyFunction: Transportation & Fleet OperationsSkills: ["Ownership","Stakeholder management","Analytical thinking","Data-driven","Change management"]

Own the operational strategy for Wise Platform’s partner onboarding delivery. Map the end-to-end partner delivery lifecycle, remove bottlenecks, and standardise knowledge through guides, templates, and collateral. Improve delivery tooling and reporting, define and track KPIs, and run delivery rituals. Lead change management, provide training for new hires, and align cross-functionally to ensure smooth handoffs and feedback loops.

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FursaFursa
Wise
Wise
2 days ago

Delivery Enablement Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Own the operational strategy for Wise Platform’s partner onboarding delivery. Map the end-to-end partner delivery lifecycle, remove bottlenecks, and standardise knowledge through guides, templates, and collateral. Improve delivery tooling and reporting, define and track KPIs, and run delivery rituals. Lead change management, provide training for new hires, and align cross-functionally to ensure smooth handoffs and feedback loops.
Location: London
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Transportation & Fleet Operations
Seniority: Sr. Manager level

Key Responsibilities

  • •Design, implement, and optimise processes, tools, knowledge, and data that support partner onboarding delivery.
  • •Map the partner delivery lifecycle end to end, identify bottlenecks, and drive initiatives to improve efficiency and implementation quality.
  • •Create and maintain implementation guides, best-practice guides, project templates, and collateral for repeatable delivery across partner segments.
  • •Improve delivery tooling and automate tasks, and distill performance data into actionable insights for the team and leadership.
  • •Own delivery team cadence and rituals, provide training/onboarding for new hires, and drive change management with cross-functional alignment.

Pay and Benefits

Salary: GBP 64,000 - 82,000 annually

Key Requirements

  • •Proven fintech and start-up experience, with exposure to a client-facing delivery or post-sales organisation.
  • •Experience improving process and operational efficiency (e.g., Sales Operations, Revenue Operations, Professional Services Operations, or Implementation Management).
  • •Demonstrated change management capability to introduce, manage, and embed new processes and systems in a client-facing team.
  • •Analytical, data-driven approach to identify problems and track performance, including experience with CRM (e.g., Salesforce) and project management tools.
  • •Strong stakeholder management skills to build trust, influence across levels, and hold teams accountable to commitments.
Experience:FintechSaaSPaaSStart-up
Skills:OwnershipStakeholder managementAnalytical thinkingData-drivenChange management
Languages:English
Tech Stack:SalesforceCRM

Company Brief

Wise
Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2011
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor