Customer Experience Banker - Maplewood, MN (Bilingual Spanish Preferred)

Huntington Bancshares
United States
Workplace: OnsiteFull timeUSD 22 - 24 hourlyFunction: Customer Success & Account ManagementEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, delivering excellent service while resolving issues and accurately processing transactions. You’ll identify customer goals, educate customers on consumer deposit products, and drive relationship growth through disciplined follow-up, outbound calling, and referral sourcing. You’ll also deepen relationships by routing customers to the right bank partners, while adhering to operational, security, risk, and regulatory requirements.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Huntington Bancshares
Huntington Bancshares
4 days ago

Customer Experience Banker - Maplewood, MN (Bilingual Spanish Preferred)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, delivering excellent service while resolving issues and accurately processing transactions. You’ll identify customer goals, educate customers on consumer deposit products, and drive relationship growth through disciplined follow-up, outbound calling, and referral sourcing. You’ll also deepen relationships by routing customers to the right bank partners, while adhering to operational, security, risk, and regulatory requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Understand and educate customers on consumer deposit products.
  • •Proactively grow customer relationships using a disciplined sales process, follow-up programs, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Follow operational, security, risk, and regulatory policies and procedures while processing transactions accurately and balancing daily.

Pay and Benefits

Salary: USD 22 - 24 hourly
Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirement SavingsPaid LeavePaid Holidays

Key Requirements

  • •High school diploma or GED and at least 1 year of customer service or military service in an administrative or similar role, or a Bachelor's degree.
  • •1+ year of customer service in banking, financial services, or goal-driven retail sales (preferred).
  • •Cash handling skills (preferred).
  • •Comfort with technology such as mobile and online banking services.
  • •Ability to demonstrate sales, customer service, relationship management, and communication skills.
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentation
Languages:Spanish
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn