Customer Experience Banker - Memphis Folks Folly

Huntington Bancshares
Memphis
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve as a Financial Concierge for walk-in customers, building and retaining consumer and business relationships by identifying financial goals and needs. Accurately process transactions, balance daily, and deliver exemplary customer service while educating customers on consumer deposit products. Drive growth through disciplined follow-up, outbound calling, and referral sourcing, and deepen relationships by educating customers and referring them to other bank areas, following all operational and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Customer Experience Banker - Memphis Folks Folly

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, building and retaining consumer and business relationships by identifying financial goals and needs. Accurately process transactions, balance daily, and deliver exemplary customer service while educating customers on consumer deposit products. Drive growth through disciplined follow-up, outbound calling, and referral sourcing, and deepen relationships by educating customers and referring them to other bank areas, following all operational and regulatory policies.
Location: Memphis
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products.
  • •Proactively grow customer relationships through a disciplined sales process, new customer follow-up, outbound calling, and referral sourcing.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED and minimum of 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a bachelor's degree.
  • •1+ year in customer service in banking, financial services, or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn